Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,100 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Flight Insure Plus - Package Plan
    Review Received:
    February 2, 2010
    Iris Galetti from NJ Verified Squaremouth Customer

    Before Trip
    Easy to get and price perfect

    During Trip
    Did not need to use, but was glad I had it

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    January 27, 2010
    David from NY Verified Squaremouth Customer

    Before Trip
    No problems encountered during trip, so did not need to file a claim. The paperwork for the insurance was easy to read and understand.

    During Trip
    Did not need to call into customer service during trip, no issues encountered

    Claim Process
    No claim filed

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    January 23, 2010
    BERYL from MD Verified Squaremouth Customer

    During Trip
    Never had to use

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  • Rating 3 out of 5
    Policy:
    TraveLite
    Review Received:
    January 14, 2010
    Soumava from TX Verified Squaremouth Customer

    Before Trip
    I did not really need any customer service.

    During Trip
    We did not need any service.

    Claim Process
    Can't really rate because I did not make a claim.

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    January 11, 2010
    Mary from CA Verified Squaremouth Customer

    Claim Process
    We would have missed our plane, due to a fatality car accident on the highway from SoCal to Phoenix,except the flight was delayed 5 hours. We called to change the flight through the insurance, and they were working on the problem, when word came of the flight delay. Luckily we made the flight and the insurance was unnecessary. They were very helpful during our mini-crisis.

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    January 11, 2010
    A Father from PA Verified Squaremouth Customer

    Before Trip
    This was the first time I used a trip insurance and the person on the phone was very helpful in answering my questions and finding me the lowest price for the insurance I was needing.

    During Trip
    My son did not need to use the hotline so I cannot rate its service.

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  • Rating 3 out of 5
    Policy:
    Travel Select
    Review Received:
    December 1, 2009
    Gary from NC Verified Squaremouth Customer

    Before Trip
    Did not receive any communication other than an email confirming coverage and I had to print out a summary coverage form for any record of the transaction.

    During Trip
    Did not use service during trip.

    Claim Process
    Did not make any claims.

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  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    November 25, 2009
    John from MN Verified Squaremouth Customer

    Before Trip
    excellent

    Claim Process
    Travelex is an excellent travel insurance company

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    November 9, 2009
    Mary Lou from CO Verified Squaremouth Customer

    Before Trip
    It was nice have the security of the insurance. We saw a gal with a badly blown up knee and were thankful we had insurance. Glad we didn't have to use it - that would have ruined a fabulous trip

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    October 27, 2009
    Marie from PA Verified Squaremouth Customer

    Before Trip
    Will use again, provided a peace of mind during our trip.

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