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TravelSafe
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 1,506 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    October 20, 2019
    bill from AZ Verified Squaremouth Customer

    I haven't heard anything about my claim yet.

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    5 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Basic
    Review Received:
    September 23, 2019
    Robin from MO Verified Squaremouth Customer

    Was easy way to insure my trip with the confidence that if anything happened I would have coverage.

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    August 1, 2019
    Joshua from NC Verified Squaremouth Customer

    great customer support, great price.

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    July 18, 2019
    Carole from NC Verified Squaremouth Customer

    The dates of my travel changed. I called Travel Safe who adjusted my policy accordingly within 24 hours. I was unable to open the new certificate (strange security blockages); again Travel Safe replied immediately by sending me a pdf attachment. Responsiveness was terrific.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    June 25, 2019
    Rachel from TN Verified Squaremouth Customer

    I purchased Travel Safe for the medical coverage and even though we didn’t need to use it, it gave me peace of mind to know we were covered. I would never travel without it!! I would recommend that everyone make sure they use Travel Safe!!

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    2 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    May 8, 2019
    Ed from FL Verified Squaremouth Customer

    Customer support was non responsive to questions in a timely manner. Finally response convince me to not use them again.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    May 7, 2019
    Julie from MI Verified Squaremouth Customer

    The agents I spoke with over the phone and by email communication were very knowledgeable and helpful.

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    4 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    March 31, 2019
    Michael from OR Verified Squaremouth Customer

    As a first time insurance purchaser I have no yard stick for measuring the level of service. Agents were responsive and helpful when I needed information. They got me additional information within 24 hours of talking on the phone. Overall my experience was good.

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    5 out of 5 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Classic
    Review Received:
    February 27, 2019
    Very disappointed user from CA Verified Squaremouth Customer

    If there are negative stars I would give -10 stars.

    Provider TravelSafe is a terrible insurer and purposely delaying paying claims even way past the CA department of insurance required dead line for insurance company to pay claims.
    Squaremouth team was not reliable in term of helping the claim. The team member was supposed to get back to me in the following week and never contacted me. I had to call the team member and remind her about my claim.
    Then she said she will call back by a certain day but did not call until passed that week.
    I will never use the service again and would not recommend any one to use your service.
    It's a terrible experience.

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    35 out of 35 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Basic
    Review Received:
    February 24, 2019
    JOAN from NJ from NJ Verified Squaremouth Customer

    I usually get my travel insurance through Square Mouth. they are always very helpful.When I needed to update my departure date, it was difficult to get TravelSafe to update it. Eventually it was Squaremouth who was able to take care of it for me.

    Was this review helpful to you?

    9 out of 9 people found this review helpful

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