Reviews, Sales, and Service Ratings for
TravelSafe

Claim took 5 weeks to complete, multiple requests for same items.
Communication not great!
In the end, they refuse to cover medical expenses, but covered the rest of the trip!
Not satisfied with the outcome!

Dear Svetlana,

Thank you for taking the time to let us know how we're doing here at TravelSafe. In reviewing your claim with our claims processor, it seems as though we could have communicated with you better during the claims process. We noticed we have some incomplete information. This is the reason you keep receiving requests from our team. Once we receive these items, it is possible that you may still collect for your medical expenses. We are here to help you in completing this request! Please contact TravelSafe directly for assistance. We would be happy to help you get this sorted out!

Sincerely,
Team TravelSafe

I needed to change my travel dates. This was done without any problems or change in rate.

The cost of the insurance was very reasonable for the coverage provided.

Filed a claim yesterday.

I just mail the medical information , I still waiting for reply

Very secure feeling knowing that my trip was protected, although it was not needed

I just filed a claim, I don’t know how to rate travel safe until I hear from them about my claim . I’ll write my review after I complete my claim . Contact me about 4 weeks to review my claim. Thanks

I did not need to use it. Thank goodness.

Very easy to deal with TravelSafe. Website was easy to navigate and our initial purchase was travel medical. Later we called to add Trip Insurance after we decided to go the tour route and had pre=paid fees. I believe it was Debby > who advised how to add Trip insurance to the existing policy.

We did file a claim yesterday with you and with Aer Lingus. We did not get our baggage in Edinburgh for 56 hours after our arrival. Bags were promised within 24 hours but that did not take place. The next day they said our bags would be coming on an afternoon flight from Dublin. We took a bus to the EDI airport to get our luggage direct so we didn't have to wait any longer.

We did buy/submit receipts for 2 jackets, 2 shirts, toiletries and socks. We also submitted receipts for RT bus fare and overseas phone charges for our several conversations with the baggage people and Aer Lingus.

Otherwise, all was good and we had a lovely trip.

All seemed good but I did not need to use the coverage.
I plan on using your service again