Reviews, Sales, and Service Ratings for
Trawick International

The Representative seemed annoyed that I called rather than obtain the policy online. Once I explained I forgot to enroll before packing my laptop her attitude changed and she handled my request professionally.

I called as I had a ? re our policy. However the office was closed , I left a message & did get a call back next day. However, I sorted my ? & didn,t need to call back. Appreciated the call back Cheers

I choose Tarwick because the price was “exceptional” compared with quotes from 4 previous travel insurance providers; the Tarwick employee I conversed with was very personable and professional—a rare experience in today’s busy world. I will be contacting them again for a price for travel insurance—IF the Coronavirus can eventually be contained! Thank You, Tarwick, for providing insurance security during my trip!

Today am sending medical and flight re-scheduling claim, so real response to coverage is still at bay.

Very helpful to see the actual policy language and be able to discuss with a representative.

I´m still here in Spain. I have not received any help from you whatsoever. I´m running out of money and you know the situation is getting worse here in Spain concerning the virus and yet you have not reached out to me to see if I´m safe nor have you supplied with any finantial stability while i was here. I haven´t received no finantial help whatsoever . I´m still waiting for an answer and giving the costs of trip cancellation.

Douglas, I am sorry to hear that you were not able to get back to the USA when your trip was over 7 days ago. If you want assistance, you need to contact ON Call – the assistance company as listed on your policy and ID card. They can help you get cash advances from your credit cards or funds from family members to help with the week of extra expenses. Unfortunately, if you do not contact them – there is no way for them to know that you have not returned.

You may be entitled to claim some benefits under your policy for travel delay (up to $500) if certain conditions are met.

When I tried to email a response it said the company did not exist and suggested I spelled it wrong. But I did not. Then when I was able to email them it said you could not respond to that site. After that I was forwarded a response saying if I wanted another month insurance it went from about 92.00 first month to about 300. They do not cover changing a flight that I had through South Korea during the peak of the virus outbreak

I will be contacting this company to see if they did receive all of the documentation I sent. I will call them tomorrow because they said it takes at least 14 days for the info to be put into the computer. I cant really comment about how the service is yet. I gave it a 2 rating for how satisfied we are with the claim process because we have not dealt with the company yet. I had to put in a star rating. It would not let me submit without it.

I think all my interactions were with Trawick, and an excellent person, Susan Turner.
I "knew I was in good hands."
Susan was very concerned for me.

The United flight from Dulles to Zurich, backed away from gate to take-off, returned to gate, ordered everyone off the plane while its problems were accessed.
I called Trawick at this point, as I knew my Zurich-TelAviv flight would be missed.
Before Susan could reply to me, all passengers were ordered back on plane.

In Zurich, Swiss Air had already made the necessary changes. If they had not, I knew Susan would "get it done."
Susan CARED and she ACTED.

My claim will be small: "lost" payment for upgraded seat on Swiss Air, and taxi ride from Ben Gurion to Netanya, Israel, to meet up with my group who was already there. It was wonderful to know I "was covered" if my problems were greater. Great "peace of mind." I wasn't alone to "figure it out."

didn't need to use the insurance, that's good