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Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
July 15, 2023Mark from VA Verified Squaremouth CustomerAfter submitting my claim there was no contact from the insurance company other then the acknowledgement that a claim was filled.
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After about 3-1/2 weeks I called and was told the check was in the mail. An email keeping me informed as to the status of the claim would have been nice.
5 out of 5 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels ExplorerReview Received:
July 13, 2023Travelite from FL Verified Squaremouth CustomerWas this review helpful to you?The Squaremouth customer service rep was fine, the policy chosen was not.
3 out of 4 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels First ClassReview Received:
July 13, 2023Jignesh from NJ Verified Squaremouth CustomerI would give a zero rating if I had this option. Trawick did not reach out and is hard to get a hold of for my claim which I processed and sent. Never received an answer
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5 out of 5 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
July 11, 2023Katherine from MO Verified Squaremouth CustomerWas this review helpful to you?Would have liked to have seen the detailed breakdown of what and why we were refunded prior to check distribution - I am not 100% confident that we got what I expected and I couldnt tell.
6 out of 7 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Outbound Cost Saver excl USReview Received:
July 11, 2023Lauren from MT Verified Squaremouth CustomerWas this review helpful to you?It's been really slow to get response I asked for further information about the claim and have been waiting on a response for over a week and have heard nothing. Just want an explanation of why the amount was settled on and if that was the correct determination.
7 out of 7 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels First ClassReview Received:
July 11, 2023David from PA Verified Squaremouth CustomerWas this review helpful to you?I found it difficult to find a way to access telephone numbers to ask for support.
4 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
July 9, 2023Darla from IL Verified Squaremouth CustomerWas this review helpful to you?Questions answered well.
Felt plan provided well if I had any issues & info provided on way to contact while on trip.
1 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels ExplorerReview Received:
July 8, 2023JCB from MO Verified Squaremouth CustomerDecided against filing a claim. I didn’t have the documentation to carry it further. It was sickness related, and at the time I was too sick to collect supporting documentation.
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0 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
July 6, 2023Anonymous from FL Verified Squaremouth CustomerWas this review helpful to you?I bought policies from Trawick last year and this year. In both cases I did not file a claim, which is the true test of solid customer service.
1 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels International Cost Saver excl USReview Received:
July 6, 2023Sadrudin from Kenya Verified Squaremouth CustomerWas this review helpful to you?Great Customer Service!!
1 out of 2 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information