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Rating 3 out of 5Policy:
Safe Travels First ClassReview Received:
September 11, 2022HABIB from WA Verified Squaremouth CustomerWas this review helpful to you?I had a flight cancelation that cost us additional $1,200 when I contacted the claim department they said it is not covered. I am a world traveler, and I am very disappointed in the policy I purchased through your company. I will not use your services in the future.
Respectfully.
18 out of 18 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 8, 2022Karen from CT Verified Squaremouth CustomerWas this review helpful to you?The policy was straight forward and the customer service agent I spoke with was clear, answering my questions.
3 out of 4 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels VoyagerReview Received:
September 8, 2022Suzette from NY Verified Squaremouth CustomerClaim still hasn’t been processed. Over 90 days later.
Was this review helpful to you?
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels JourneyReview Received:
September 8, 2022Ian from TX Verified Squaremouth CustomerWas this review helpful to you?Good service. Happy.
1 out of 3 people found this review helpful -
Rating 2 out of 5Policy:
Safe Travels VoyagerReview Received:
September 6, 2022Kathleen from CO Verified Squaremouth CustomerWas this review helpful to you?I was not getting any response from them. I contacted Squaremouth and was helped immediately and just received my payment today.
14 out of 15 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 6, 2022Nancy from FL Verified Squaremouth CustomerWas this review helpful to you?The customer service for the pre-purchase was excellent. I didn’t have to make a claim.
1 out of 1 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
September 5, 2022Nancy from MI Verified Squaremouth CustomerWas this review helpful to you?Very slow response time on their end and when I finally heard back from them they’re requiring duplicate information
12 out of 12 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels First ClassReview Received:
September 5, 2022RS from WA Verified Squaremouth CustomerWas this review helpful to you?I did not go on my trip as I broke my wrist before departure. I received partial refund from Vacations to Go and several form letters from Trawick during and after filing claim. No response to my correspondence. I called Squaremouth and have a phone meeting. Scheduled for next week. Not very happy with Trawick response to date.
15 out of 16 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels JourneyReview Received:
September 4, 2022Debra from CO Verified Squaremouth CustomerWas this review helpful to you?Easy to choose policy online that best fit our needs. Customer service rep we spoke with was exceptional!
3 out of 3 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels ExplorerReview Received:
September 4, 2022John from SC Verified Squaremouth CustomerMy only real complaint was the insurer (Trawick Int) saying they would respond within 48 hours to a written inquiry after a few months of no information and then taking weeks to actually reply. Not particularly impressed with insurance that paid out less than I paid for the insurance on a well documented $ loss after a maintenance issue flight delay caused us to miss the full first paid day of our trip.
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1 out of 1 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information