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Rating 3 out of 5Policy:
Safe Travels ExplorerReview Received:
September 19, 2022Kenneth from CT Verified Squaremouth CustomerI have yet to receive any confirmation or correspondence from Trawick concerning my claim made 6 weeks ago
Was this review helpful to you?
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
September 19, 2022Mitchell from MA Verified Squaremouth CustomerWas this review helpful to you?We felt safe with the policy we selected and did not need to use.
2 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Single TripReview Received:
September 19, 2022Steven from NC Verified Squaremouth CustomerWas this review helpful to you?I missed my flight connection due to fog and was originally told by airline customer that There were no seats available that day to fly to my destination. I called Trawick customer service and they thoroughly explained to me what documentation I would need to support a missed connection claim. Fortunately we were able to get reticketed on a direct flight home the same day and didn’t need to file a claim.
7 out of 9 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
September 19, 2022cesare from NY Verified Squaremouth CustomerWas this review helpful to you?Waiting for answer all you say is your very busy
9 out of 9 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
September 19, 2022TM from KY Verified Squaremouth CustomerWas this review helpful to you?Customer service personnel were very friendly and responsive in providing electronic information needed to file claim; however, there has been no communication since submitting the "Medical Reasons" claim on July 31, 2022 except that claims were being processed in the order in which they were received and processing could take 45-60 days.
My husband was diagnosed with Stage IV lung cancer on July 20, 2022, (one month from scheduled date of departure, August 23, 2022) and was prohibited from travel by his physician. Required documentation was completed by physician and submitted with the claim. A timely resolution to this claim would be very helpful since we are dealing with this unexpected life changing diagnosis.
Thank you for reaching out to your valued customers.
22 out of 22 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
September 19, 2022Carl from CA Verified Squaremouth CustomerWas this review helpful to you?It would be nice to have our ID cards mailed to us
6 out of 6 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels ExplorerReview Received:
September 18, 2022The Bear from IL Verified Squaremouth CustomerWas this review helpful to you?So far ok since I sent in the claim, been told it takes 60 days for claims to be reviewed.
5 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 17, 2022Glen from FL Verified Squaremouth CustomerWas this review helpful to you?We were pleased with the service and did not have to use the insurance.
0 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 17, 2022Barbara from FL Verified Squaremouth CustomerWas this review helpful to you?Impossible to reach a live person or file a claim on the website. I finally was able to send an email with receipts and got a response that they are extremely busy and I should wait to hear from them. Not even sure if it went to the right company. Very difficult to ascertain who the insurer is. Please send me contact info so I can file properly
13 out of 13 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels JourneyReview Received:
September 17, 2022Cathy from TX Verified Squaremouth CustomerWas this review helpful to you?Easy to obtain insurance, no issues
0 out of 2 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information