Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 672 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    June 12, 2021
    Ibrahim from CA Verified Squaremouth Customer

    The only issue was that the online system wouldn’t take a credit card...and a representative had to call the next day to complete the transaction...otherwise, everything else went well. Thanks.

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    June 11, 2021
    pat from OH Verified Squaremouth Customer

    Process was extremely efficient and quick. My claim was approved and received the check with in days! Thank You!!

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    9 out of 9 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    June 1, 2021
    rolen from NY Verified Squaremouth Customer

    MY CLAIM WAS FOR MY 89 YEAR OLD FATHER. i FEEL THAT THE REQUESTS FOR FURTHER INFO FELT ENDLESS AND THE INSURANCE COMPANY WAS SEEKING A WAY TO SHAKE ME LOOSE AND NOT PAY

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    28 out of 31 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    May 25, 2021
    Josh from NY Verified Squaremouth Customer

    Excellent.

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    4 out of 9 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    May 23, 2021
    Jenny from GA Verified Squaremouth Customer

    Waiting for a successful answer for the inconvenience

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    4 out of 11 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Value
    Review Received:
    May 19, 2021
    Michele from NY Verified Squaremouth Customer

    I wasn't sure if we were covered for a couple of things and the representative Rhonda was so helpful and said to complete the forms and let the underwriter determine. She immediately sent the forms and was so accomodating. Great experience with you and them. Thank you!!

    Review Updated: 06/16/2021

    I believe I was entitled to a small reimbursement for trip interruption due to a Covid requirement but the adjuster said Aruba did not have a quarantine in place but I did provide the letter from them requiring a 24 hour quarantine. Just not satisfied with Berkshire Hathaway.

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    21 out of 22 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    March 21, 2021
    Charles from FL Verified Squaremouth Customer

    My praise is for Jody Bittner of Squaremouth. Due to lack of participation, my trip never went. Berkshire Hathaway said they would only bank my premium for 2 years, not give me a refund. I was not happy with this response. I reached out to Squaremouth. Jody responded and said he would contact the insurer. after 3 weeks of him trying to get an answer from them, I received an email from Berkshire Hathaway that they would refund my premium. In a week, I received a check for my full premium. Thank you again, Jody, for helping me to the desired outcome. Squaremouth, you get 6 stars out of 5!

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    23 out of 23 people found this review helpful

  • Rating 1 out of 5
    Policy:
    ExactCare
    Review Received:
    February 7, 2021
    LAURIE from CA Verified Squaremouth Customer

    I extended our coverage, trip delayed till 2/22. They made me pay more to extend, no one with travel guard had to pay so in the future Travel Gaurd only. I would not recommend any of this.

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    23 out of 23 people found this review helpful

  • Rating 3 out of 5
    Policy:
    LuxuryCare
    Review Received:
    February 6, 2021
    Darryl from WA Verified Squaremouth Customer

    Since we could not go due to COVID restrictions, we rescheduled the trip. We called BHTP to see what could be done to cancel or reschedule the insurance coverage. We were told that it could be extended to cover our rescheduled trip, but it would involve an extra charge. In the end the extra charge amounted to about 75% of the initial policy cost. So in total we paid $496 for a trip that was initially $284, for the coverage we needed, then increased when the dates of the trip were changed. Somehow this seemed excessive, but it also seemed that we had no other choice. In these COVID times, air fares and hotels are allowing penalty free reschedules, but not insurance I guess.

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    26 out of 26 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    January 12, 2021
    Shelley from WA Verified Squaremouth Customer

    The cruise line cancelled my cruise. I have transferred this policy to another future cruise for September, 2021.

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    5 out of 6 people found this review helpful