Reviews, Sales, and Service Ratings for
Berkshire Hathaway Travel Protection

Since we did not need to utilize the insurance it is difficult to judge. The only thing I could observe is that since we initially covered our trip with another carrier, and later had to increase the coverage and time, it was cheaper to get the coverage through Berkshire. This makes no sense to me, since the other carrier was already exposed. But then, if I ever understand insurance . . .

Thank you for your excellent service, which is beyond my expectation. keep it up.

Looking forward to being your return customer in my next travel!

Emergency evacuation assistance was next to useless.
Claim for reimbursement for medical expenses # 02215361 is awaiting credit card statement to be submitted.

I talked to BH customer service regarding how to file a claim and the agent was very courteous and helpful. Please feel free to contact me in a month to see how the claim was handled. Thanks!

We purchased our travel protection simply as a precautionary measure for our trip to Ecuador never believing we'd actually use it. My wife ended up needing emergency medical treatment. I cannot over emphasize how thankful we were that we purchased this policy and how grateful we are to Berkshire Hathaway and their incredible staff for all the help they gave us. They were not only very professional but also very kind in helping us get everything taken care of. That means allot when you're in a completely different country and a foreigner in the truest sense of the word.
From our personal experience, my wife and I highly recommend Berkshire Hathaway travel protection.

Very good experience with claim processing. This is my first time dealing with travel insurance. I was very speculated about insurance. The experience that I had will provide me with confidence purchasing insurance in the future

I purchased this insurance to cover a very expensive ($60,000) cruise to Antarctica. Unfortunately, the cruise line cancelled the cruise. Every other vendor I worked with (airlines, hotels, pre-paid tours pre-cruise in Buenos Aires) gave us a full refund because the cruise was cancelled through no fault of our own. However, BH told us we would have to move the insurance policy to a different trip. We didn't have any other trips planned (certainly not at that price point), so just booked another cruise so we wouldn't lose out on the insurance money. They did refund us the premium price difference between the two cruises, but there were other companies out there that had better coverage for less money that we would have used, had we not been forced to use BH. My travel agent informed me that several other of her customers were fully refunded their travel insurance premiums when the cruise line cancelled the cruise; I am not sure why BH doesn't have the same policy. Since we didn't file a claim on this policy, I cannot rate their customer service regarding claims.

I called and was sent a claim form and number but didn't suffer any money loss , so I withdrew my claim.