0.1% (68) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
500
4 stars
124
3 stars
79
2 stars
30
1 star
38
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
77,007
Since 2016
MONTHLY SALES
2137
Average Monthly Sales Since 2016
REVIEWS
771
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
771 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
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Was this review helpful to you?
5 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Lite
Review Received:
October 18, 2021
Americo from CA
Verified Squaremouth Customer
Very quick in an answering my questions and concerns.
Was this review helpful to you?
4 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
LuxuryCare
Review Received:
October 17, 2021
Jackie from PA
Verified Squaremouth Customer
It was very difficult to get in touch with them when I had a question. Their customer service line had extremely long queues which was very frustrating.
Was this review helpful to you?
10 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
October 13, 2021
PHILLIS from NY
Verified Squaremouth Customer
Claim was handled quickly and efficiently. Pleasantly suprisied by how effortlessly it was to deal with BH.
Thank you for your prfessional service
Was this review helpful to you?
9 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 12, 2021
Susan from WI
Verified Squaremouth Customer
Very easy to initiate a claim and upload the documents. While the $$ recevied for the delayed baggage didn't erase the stress of the occurance, it made me a beliver in travel insurance!
Was this review helpful to you?
6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 8, 2021
Maria from MO
Verified Squaremouth Customer
Excellent and prompt pre-departure communication from Berkshire Hathaway. Very good choices and clear terms. Reasonably priced.
Was this review helpful to you?
6 out of 9 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare
Review Received:
October 3, 2021
Terri from MN
Verified Squaremouth Customer
Getting the claim on this policy was a lot more work than the claim I filed for myself.
Review Updated: 11/02/2021
With the amount of information it took I won't be buying another travel protection plan for m y Grandson thru you. I have to use for myself as I got a credit. Can not figure out why mine was credited and his wasn't
Was this review helpful to you?
13 out of 15 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
October 1, 2021
Sara S from TX
Verified Squaremouth Customer
After a previous attempt with another company Berkshire Hathaway was quick and easy to use.
Will use again in the future
Was this review helpful to you?
6 out of 8 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Lite
Review Received:
September 27, 2021
Jennifer from SC
Verified Squaremouth Customer
I needed to change our travel dates and doing so was easy and faster than I imagined it could be. This gave me a great deal of peace of mind on my trip! Squaremouth was recommended to me and I have already referred others.
Was this review helpful to you?
4 out of 6 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare Value
Review Received:
September 22, 2021
Richard from CA
Verified Squaremouth Customer
I thought I would be covered if the trip cancelled.
But no, there are levels of what causes a trip to be cancelled.
I thought I was protected.
I will think twice before buying insurance again and wasting my money.
Was this review helpful to you?
19 out of 20 people found this review helpful