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Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,448 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 6, 2015
    Richard Black from MI Verified Squaremouth Customer

    Would Buy Travel Insarnce from You . Again. Great Rates And Service

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 5, 2015
    Wendy from PA Verified Squaremouth Customer

    Very easy, very good customer service. Good experience.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    May 5, 2015
    fc from CA Verified Squaremouth Customer

    I found it very easy to file a claim and the claim was taken care of in a very timely manner.

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  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    May 5, 2015
    Michelle from NY Verified Squaremouth Customer

    Super fast claim processing. Instruction on claim form is very detail and my claim was paid within the same day.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    May 2, 2015
    Randy from MI Verified Squaremouth Customer

    Trying to initiate a claim on Saturday evening--can't reach anyone.....

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 26, 2015
    Barbara from AL Verified Squaremouth Customer

    Our luggage was late but arrived finally. I had no phone access but got a form to complete should it be needed.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 24, 2015
    Michael from TX Verified Squaremouth Customer

    After choosing my policy coverages and completing my travels, I had a brief discussion with customer service on a question I had. That was my one & only interaction. It was resolved quickly. I would recommend the squaremouth process and the specific policy I chose to any traveler.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 24, 2015
    Roger from NE Verified Squaremouth Customer

    I have just made initial contact with CSA Travel Protection regarding a claim for trip delay. I was able to speak with a representative quickly (not an AVR system) and received advice on how to proceed. That, so far, is the extent of my interaction. I hope that the claim process goes as smoothly.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    April 22, 2015
    Robert from FL Verified Squaremouth Customer

    fast and easy service at good price.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    April 21, 2015
    John from WA Verified Squaremouth Customer

    Good first experience on the telephone to get claim forms.

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