This insurance provider is currently unavailable on Squaremouth
Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,453 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    November 11, 2014
    Aletta from TX Verified Squaremouth Customer

    Real easy to obtain and they answered all my questions.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    November 8, 2014
    Pattra from CA Verified Squaremouth Customer

    quick refund.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    November 7, 2014
    Steve from OH Verified Squaremouth Customer

    It was easy to get the protection we needed.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    November 7, 2014
    Debra from VA Verified Squaremouth Customer

    Our experience with CSA Travel Protection was excellent, The customer service and responsiveness were exemplary. We would definitely recommend this policy to other travelers.

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Custom
    Review Received:
    November 5, 2014
    Marie from IA Verified Squaremouth Customer

    My last flight on a 3 week trip to India was cancelled due to flight control room damage and the plane could not take off. My claim for the cost of rescheduling a train and taxi in order to get home was denied on the basis that it was not a mechanical problem with the plane itself that caused the cancellation.

    Also the info that they gave me re finding a doctor at my destination was incorrect.

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    27 out of 28 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 4, 2014
    YVES from UT Verified Squaremouth Customer

    I am a frequent traveler and have purchased dozens of travel insurances. This was my first claim. It was handled professionally and rapidly.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    November 3, 2014
    Rosa from CA Verified Squaremouth Customer

    After I sunmitted my claim via email, I didn't hear from them until I called a week later? I needed to know acknowledgment of information received and status of claim. customer service was helpful and told me that my case was assigned to an agent and he would be contacting me. A week or more days later no need so I called and they connected me to the agent extension left a message and he did call saying claim was processed and check mailed

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  • Rating 3 out of 5
    Policy:
    Custom
    Review Received:
    November 3, 2014
    Jain from MA Verified Squaremouth Customer

    It's almost two weeks and I haven't received any response regarding the claim.

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  • Rating 2 out of 5
    Policy:
    Custom
    Review Received:
    November 3, 2014
    John from MA Verified Squaremouth Customer

    The exclusion of *******/psychological disorders makes no sense. I planned a nice trip. I assumed I was covered if one of us got sick. My wife was hospitalized. I assumed I would be reimbursed for the small claim that was made.

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  • Rating 4 out of 5
    Policy:
    Custom Luxe
    Review Received:
    November 3, 2014
    traveller from NJ Verified Squaremouth Customer

    There were a lot of documents required but it was fairly seamless

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