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Generali Global Assistance
Overall Rating 4.33 out of 5
Overall Rating 4.33 out of 5 4,453 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 5, 2014
    Irvin from VA Verified Squaremouth Customer

    Great service, easy to compare policies and benefits, certainly recommend!

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 4, 2014
    Stephen from TN Verified Squaremouth Customer

    Having the travel insurance gave me peace of mind. I knew if I had to cancel my trip I would not be losing a lot of money. Luckily, nothing happened to cause me to cancel our trip.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 4, 2014
    Forest from OK Verified Squaremouth Customer

    It was reassuring to know I had full insurance coverage for a wonderful trip to Ireland during September 2014. I will use your services again...for an upcoming trip to Puerto Vallarta from November 29 through December 18, 2014.

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  • Rating 4 out of 5
    Policy:
    Custom
    Review Received:
    October 1, 2014
    kathy from LA Verified Squaremouth Customer

    I have sent significant documentation and am awaiting a response.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 1, 2014
    Joanne from NJ Verified Squaremouth Customer

    Squaremouth is a great site. It allowed me to shop for the best travel insurance for my needs. The agent in customer service was extremely helpful in narrowing down insurance plans that would satisfy my specific requirements. CSA Travel Protection was very simple to apply for on line and very reasonable. It was a lot less than taking it through our cruise line and it covered my entire trip, not just the cruise part. I was very pleased with the customer service that I received with this company when I had questions about the coverage and policy. I would definitely recommend them and use them again!

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    October 1, 2014
    Frederick from FL Verified Squaremouth Customer

    Very easy to work with Squaremouth. The staff was informative and helpful.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 30, 2014
    Eleanor from MA Verified Squaremouth Customer

    After having a few medical issues I decided to buy trip insurance for the first time. Signing up was easy. Although the insurance is costly it gave me great peace of mind to know that if anything should happen I would have good medical treatment and transportation back to the USA if necessary. I was able to enjoy every moment of our trip. I will buy CSA insurance for future trips.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 28, 2014
    John from CT Verified Squaremouth Customer

    My final comments will be after my claim has been handled / settled. Until then the jury is out.

    I will not recommend Square Mouth to others until I have a better understanding of how you take care of your policy holders on the back end.

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 28, 2014
    Linda from CA Verified Squaremouth Customer

    easy, fast, affordable...customer service rep was helpful in all ways. I was able to secure insurance rapidly and and easily. I would definitely call upon this company again ! thank you !

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  • Rating 5 out of 5
    Policy:
    Custom
    Review Received:
    September 25, 2014
    Anthony from NY Verified Squaremouth Customer

    I have used CSA for a few trips, but never had to file a claim. I had planned to visit Vietnam and Cambodia on my most recent trip. I had a medical emergency 4 days before my departure date, was hospitalized for a week, and therefore had to cancel my trip. I notified my travel agent first and then called CSA. The CSA agent said that he would email the claim form to me and that I had 90 days to return it. I filled it out within 2 weeks of my return home and sent it in. I had my claim approved and the check sent to me within a few weeks. It was an expensive trip. CSA covered all my non-refundable expenses. I have already bought CSA policies for my next 2 trips.

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