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Global Alert
Overall Rating 4.26 out of 5
Overall Rating 4.26 out of 5 1,040 Reviews Since 2007

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    April 9, 2017
    Senior from Florida from FL Verified Squaremouth Customer

    Had an emergency requiring MD, nurses and transport to infirmary. Patient was examined and cardiogram was done. We have not been billed for these services, but if we are, we will file the claim

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  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    April 9, 2017
    Ernest from VA Verified Squaremouth Customer

    Too early to say until claim is processed.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 7, 2017
    xyz from CA Verified Squaremouth Customer

    Very please with the service.

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  • Rating 2 out of 5
    Policy:
    Preferred
    Review Received:
    April 6, 2017
    Richard from CO Verified Squaremouth Customer

    It took three months to process the claim and several phone calls and requests for additional information. Finally, a customer service agent took some initiative.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 5, 2017
    John from CA Verified Squaremouth Customer

    Very good experience

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  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    April 4, 2017
    Patricia from OK Verified Squaremouth Customer

    I filed a complete claim and nothing has happened. I keep contacting them . Staff acknowledges they have received everything necessary but noting happens.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 4, 2017
    Don L from CA Verified Squaremouth Customer

    Coverage was what we felt we needed and price was competitive. Also, needed to extend return date as we finalized travel details, and doing so w/Global Alert customer service was problem free.

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  • Rating 2 out of 5
    Policy:
    Essentials
    Review Received:
    April 4, 2017
    Lily from NV Verified Squaremouth Customer

    After agreed on the policy I preferred with Global Alert customer service rep. on the phone, it turned out to be the wrong one (by Email confirmation).
    The rep. could not help with the change, and I had to contact another dept. to cancel and re-purchase the policy I originally preferred.

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  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    April 3, 2017
    Radhika from NV Verified Squaremouth Customer

    I had filed a claim with global alert that was denied and it was only for $100. Seemed unfair because part of my trip was changed as a result of some political unrest and Global alert denied the claim which I thought was pretty shabby.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 3, 2017
    Kaile from HI Verified Squaremouth Customer

    I really appreciate your service. Customer Service is very knowledgeable and made me feel a little more at ease that my child was traveling with additional insurance

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