This insurance provider is currently unavailable on Squaremouth
Global Alert
Overall Rating 4.26 out of 5
Overall Rating 4.26 out of 5 1,040 Reviews Since 2007

  • Rating 3 out of 5
    Policy:
    Preferred Plus
    Review Received:
    April 17, 2016
    Robert from IL Verified Squaremouth Customer

    I had to cancel my trip due to health concerns. Since I just mailed the 12 pages of documentation, I can't comment on my claim.
    It sure seems like a lot of paperwork in order to file a claim. I spent 4 days in the hospital for pneumonia and that made my COPD worse. I sure hope your claim process does not take forever. I would have preferred to go on vacation but I could not manage the airport experience.

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    5 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essentials
    Review Received:
    April 17, 2016
    Mark from AZ Verified Squaremouth Customer

    We have been waiting for our $200.00 reimbursement for over a month now, can't understand why its taking so long with all of the appropriate paperwork. The follow up has been completely eft up to us. We feel frustrated that this small claim isn't being expedited. NO efforts have been made by the company to assure us that it is in process or what the status is. I doubt we will use them again.

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    8 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 15, 2016
    Glenn from WA Verified Squaremouth Customer

    Everything was fine

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 7, 2016
    Adrian from CA Verified Squaremouth Customer

    I was impressed with the customer service personnel that I conversed with. Very nice, courteous, positive. It was an easy transaction
    and I felt confident in your company.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essentials
    Review Received:
    April 7, 2016
    Kyle from AZ Verified Squaremouth Customer

    I appreciated the fact that the policy was easy to understand, and Filing a claim was much easier than expected. I would have purchased travel insurance in the last woukd I have known it was this simple and inexpensive.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred Plus
    Review Received:
    April 4, 2016
    EK from FL Verified Squaremouth Customer

    Excellent, i will from now on use this travel insurance for all my trips.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 3, 2016
    Kathryn from LA Verified Squaremouth Customer

    Would purchase the same product again in the future.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    March 31, 2016
    David from MI Verified Squaremouth Customer

    I am glad that I didn't need to file a claim.

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essentials
    Review Received:
    March 29, 2016
    Ronald from NY Verified Squaremouth Customer

    NA

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    March 21, 2016
    Winifred from CA Verified Squaremouth Customer

    While we almost thought we would have to file a claim - in the end the french emergency services did not charge anything - the customer service was most helpful

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    0 out of 4 people found this review helpful