Beyond receiving a thank you email with a link to the contract, there was no communication from them.
I didn't have any specific interactions w/ Global Alert before my trip, so am leaving the 1st and 3rd questions here blank.
No use of emergency hotline / other customer service before / during / after the trip.
We had no contact with them during our trip.
All was easy
Didn8t need to call or use.
The only thing that happened was a document received that said I was covered and what the terms were. As I had no claim, I can't really tell you about any further interaction with this company.
I have very happy with your company because it is so easy to deal with
Used you folks before and will continue to do so, you make it simple and easy.
Didn't contact carrier during trip.
No claim was filed.
I researched Several insurance companies before choosing Squaremouth. I liked the value offered and the peace of mind was priceless.
Very easy to navigate on the web, good price in comparison with many others. Will use its service again
No services were used.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More