Since we made no claims, I really cannot rate performance, but the site made me, so I just gave 3 stars--"average".
I did not make a claim
I did not make a claim so I did not have any interaction with the provider.
Did not file any claims or need their assistance
Beyond receiving a thank you email with a link to the contract, there was no communication from them.
I didn't have any specific interactions w/ Global Alert before my trip, so am leaving the 1st and 3rd questions here blank.
No use of emergency hotline / other customer service before / during / after the trip.
We had no contact with them during our trip.
All was easy
Didn8t need to call or use.
The only thing that happened was a document received that said I was covered and what the terms were. As I had no claim, I can't really tell you about any further interaction with this company.
I have very happy with your company because it is so easy to deal with
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More