John Hancock Insurance Agency, Inc.
Overall Rating 4.2 out of 5
Overall Rating 4.2 out of 5 1,323 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    March 6, 2017
    Rosemarie from MT Verified Squaremouth Customer

    We needed to add another traveler to be insured for the trip and were accommodated and the cost was minimal. Also the insurance benefited as two people were detained at London and the proof of insurance convinced the customs that they were legit and could go on the next flight to their destination!

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    March 3, 2017
    Richard from FL Verified Squaremouth Customer

    Fortunately no claim was necessary. However, I was impressed in the process of arranging for our coverage for the personal attention.
    Would gladly recommend your service to others.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    March 3, 2017
    Marva from NY Verified Squaremouth Customer

    To be determined when my claim is resolved.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Gold
    Review Received:
    February 23, 2017
    William from NV Verified Squaremouth Customer

    Took two requests to obtain actual policy from John Hancock.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Bronze
    Review Received:
    February 22, 2017
    Helen from IL Verified Squaremouth Customer

    Your service thus far leads me to anticipate the same quality of attention to my claim that you provided initially. I regret that I was not able to participate in my trip but am grateful for your service. I am not able to secure the proper documentation until after March 15, 2017. Thank you

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    1 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Silver
    Review Received:
    February 20, 2017
    Michael from NY Verified Squaremouth Customer

    The person who answered the phone would have been fine if I were calling the cable company because my internet connection was slow. I called because I had a problem and had paid for a policy that offered this service. The thought that my situation would have been more serious makes me shudder. I will not use your company again.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 5, 2017
    Richard from TX Verified Squaremouth Customer

    Just outside of 30 days before our cruise my wife broke her foot and had to have surgery - so we had to cancel. The cruise line only refunded about 50% but the insurance came through for the rest plus the non-reusable airline tickets. I will always buy cruise insurance and Squaremouth is a great place to find it.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Silver
    Review Received:
    January 14, 2017
    Peter from CA Verified Squaremouth Customer

    Simple and easy to complete claim form. Quick dispo and payment.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Bronze
    Review Received:
    December 21, 2016
    Darrell from ID Verified Squaremouth Customer

    Second time we have used them. It was quick and simple and nice to know that we were covered by a reputable Insurance company should it be needed. Fortunately again it was not needed

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    December 17, 2016
    Karin from FL Verified Squaremouth Customer

    We felt protected. We have our long term insurance with your company.

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    0 out of 0 people found this review helpful