John Hancock Insurance Agency, Inc.
Overall Rating 4.19 out of 5
Overall Rating 4.19 out of 5 1,333 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    July 26, 2013
    Leslie from TX Verified Squaremouth Customer

    We didn't need to file a claim, but buying the insurance was easy and I felt like the comparisons shown were good.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Gold
    Review Received:
    July 17, 2013
    Bernice from WI Verified Squaremouth Customer

    Before Trip
    My trip was cancelled.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Bronze
    Review Received:
    July 15, 2013
    Nancy from CA Verified Squaremouth Customer

    Before Trip
    We flew from Toronto to LAX on July 6th on Air Canada -- the same day of the crash in SFO. This would have come in handy if we had to re-book. Did not need to use it, but is comforting to have.

    During Trip
    did not use

    Claim Process
    did not use

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Bronze
    Review Received:
    July 4, 2013
    Frederick from AZ Verified Squaremouth Customer

    Before Trip
    No any personal service received. E mail the policy to us. when we have questions . we call the 3 provide only the answering machine to indicate the short open business hours no weekend help . very frustrating

    During Trip
    During the trip we experience trip delay . We try to call the # provide . We did not get the assistance as we needed . We knew we made a mistake by choice the wrong insurance carrier.

    Claim Process
    We had a hard time get thru the line . We tried 3 days to get thru only to told they will e mail us a claim form but we still not yet receive it . We call once again . We did not received any e mail at this time as i am writing this comments . Please help !!

    Was this review helpful to you?

    147 out of 155 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Bronze
    Review Received:
    July 2, 2013
    Jeannette from CA Verified Squaremouth Customer

    Before Trip
    Fortunately, I didn't have to file any claims, so I can't evaluate the coverage. But buying it was easy.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Gold
    Review Received:
    July 1, 2013
    Francis from MO Verified Squaremouth Customer

    Before Trip
    Did not use but appreciate the peace of mind.

    During Trip
    Didn't use but appreciated the peace of mind

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    July 1, 2013
    S. from IL Verified Squaremouth Customer

    Before Trip
    Quick process to complete. Documents arrived quickly.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Silver
    Review Received:
    June 24, 2013
    Michael from FL Verified Squaremouth Customer

    During Trip
    Did not contact until back in states

    Claim Process
    Claim process not far enough along to have an opinion yet

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    June 21, 2013
    Sandra from MA Verified Squaremouth Customer

    Before Trip
    I would definetly use your web site again when traveling.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    June 18, 2013
    david from NC Verified Squaremouth Customer

    During Trip
    I can't answer because I did not have occasion to use the service. I was impressed with the quality of the carrier and the way in which I enrolled, etc. I have confidence that, if I had needed them, they would have performed well for me.

    Claim Process
    No claim filed.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

Insurance Providers

Additional Information

By using this site, you agree to our Privacy Policy.