Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 578 Reviews Since 2018

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 18, 2021
    Robert from NC Verified Squaremouth Customer

    So far the experience has been good. We filed a claim. Awaiting their reply.

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    3 out of 8 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    June 8, 2021
    stephanie from CA Verified Squaremouth Customer

    My claim was denied. I want my money back. My travel insurance did nothing as stated. I bought it due to COVID. The insurance stated that it included COVID coverage but my claim was denied after the travel supplier canceled due to COVID.

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    46 out of 46 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 7, 2021
    CHARLES from MA Verified Squaremouth Customer

    I called Nationwide to verify what was covered for COVID 19. They answered quickly and explained what I needed to know. They did a great job and I’d buy this policy again.

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    7 out of 7 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    June 6, 2021
    Kamran from IL Verified Squaremouth Customer

    I'm using inflight internet to respond to your questions. One leg of my return flight was canceled. I bought one way ticket with another airline. Called emergency help line. They opened the case and told me to file remainibg info after the trip is complete. I was supposed to travel on may 30. Now it's June 6.
    I hope to use the claim number to fill the remaining info. Thanks Kamran Khan

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    3 out of 10 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Prime
    Review Received:
    April 30, 2021
    C May from TX Verified Squaremouth Customer

    We contacted them immediately when we were stranded in Israel after our tour got cancelled because they would be quarantined the whole time (We purchased our flight separately so got there a few days before tour). They were no help at that time with our 'situation' but did give us a travel claim number. After getting back to the U.S. they gave us the runaround with how to claim the loss. After submitting everything they asked for they have denied the claim!
    Awful company!!

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    28 out of 28 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    January 10, 2021
    Jeffrey from OH Verified Squaremouth Customer

    Great value for piece of mind.

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    2 out of 7 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    July 30, 2020
    Rosemarie from NY Verified Squaremouth Customer

    The trip was cancelled due to Covid. I contacted customer service to discuss the refund that will be issued because of the cancelation. I placed rating of 1 for the pre-departure because there was no experience. There should be a N/A choice.

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    23 out of 57 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    July 30, 2020
    Denise from NY Verified Squaremouth Customer

    They were great to deal with. Kathy was wonderful X284

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    8 out of 10 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    July 28, 2020
    John from NJ Verified Squaremouth Customer

    Due to COVID we canceled our trip this year and Grand Canyon Expeditions allowed us to move it to next year. I sent a request to you to cover this rebooked trip, I have not received any confirmation of this being completed. It said this would take a couple of months to get this processed. I look forward to confirmation of this request.

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    14 out of 18 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    July 28, 2020
    ross from MD Verified Squaremouth Customer

    Hotel was closed due to covid 19, I could not physically stay there. The policy covered non of that so it was useless. Will not be using travel insurance any more.

    Was this review helpful to you?

    37 out of 39 people found this review helpful

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