Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Adventure
    Review Received:
    November 23, 2017
    Nancy from WA Verified Squaremouth Customer

    I will purchase through you again..

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 27, 2017

    Thank you for your review. We look forward to helping protect your next trip.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 22, 2017
    Vivian from DC Verified Squaremouth Customer

    I filed a claim online on November 31, and I am still waiting to hear the result. I called customer service once and was told I would need to wait one month. So I will know the result in about a week.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 27, 2017

    Thank you for taking the time to leave a review. We appreciate your patience with our claims process, and if you have any questions, please do not hesitate to contact our claims department at claims@roamright.com or at 855-762-6252.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    November 19, 2017
    Charles from FL Verified Squaremouth Customer

    A good policy for a good price with good customer service.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Elite
    Review Received:
    November 18, 2017
    Ken from CT Verified Squaremouth Customer

    My experience with Roamright exceeded expectations and the people in the Claims department were a pleasure to work with. Having filed a claim for a canceled vacation during all the terrible hurricanes in September, I expected an extremely long turnaround time to process my claim and wouldn't have been surprised if administrative challenges slowed the process. I submitted the required paperwork and just one phone call about 30 days after the claim I was told the check was going out and sure enough two days later it was in my mailbox. Incredible service considering the very high volume of claims they were handling. I just bought another policy that I am hopeful I will not need to file a claim on, but I know it's there with a great company behind it if I do. Thanks to all the great folks at RoamRight. I wouldn't take a vacation without it.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 18, 2017
    Melanie from KS Verified Squaremouth Customer

    Love your service, will continue to use and recommend for every trip.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 14, 2017
    Eileen from CA Verified Squaremouth Customer

    Professional and just what I needed - took the worry out of my trip.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 13, 2017
    Russell from NY Verified Squaremouth Customer

    It was an easy process. Happy we didn’t need to use it but glad to have had it in case we dis

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 10, 2017
    Amy from CA Verified Squaremouth Customer

    Great price for peace of mind. No claim filed.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 15, 2017

    Thank you for your review. We are happy to hear your trip went well, and we hope you keep us in mind when it's time for your next trip.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 9, 2017
    Susan from NM Verified Squaremouth Customer

    I thought the price was reasonable fir the coverage offered.

    Response From:
    Arch RoamRight
    Arch RoamRight:
    The RoamRight Team
    Response Received:
    November 15, 2017

    Thank you for your review. We hope you keep us in mind when it's time for your next trip.

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    November 9, 2017
    Robert from FL Verified Squaremouth Customer

    The claim was paid but there was no communication or updates from RoamRight during the process.

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    1 out of 1 people found this review helpful