Reviews, Sales, and Service Ratings for
Arch RoamRight

I have used squaremouth several times for insurance needs. I find them very easy and convent to find what I am looking for. I will use them again.

Thank you!

The claim payment was a bit slow. Understandable at first due to the hurricanes. However after I was asked to submit documentation which I did promptly, I had to email RoamRight 2 weeks later to inquire about status. I received a response in 24 hours and the claim was paid.

I am currently waiting for a response from my claim with RoamRight

Will comment after settlement of clsim

Thank you for your review. We are confident that you will be satisfied in our efficient, transparent, and fair claims process. If you have any questions, please do not hesitate to contact our claims department at claims@roamright.com or by phone at 855-762-6252.

Everyone is always so helpful and patient. We've used Squaremouth on a couple occasions and never been disappointed. I would be happy to recommend this policy to others.
Thank you.

Thank you for your review and for choosing RoamRight. We hope you keep us in mind when it’s time to plan your next trip.

Purchasing the insurance was a nice experience and very easy.
Unfortunately, I was diagnosed with breast cancer before our scheduled trip. I have already had one surgery an another is scheduled for next week.
We had to cancel our trip and will try again at a later date.
We thank you for your assistance and will send paper work. Soon

Thank you,

Joan. Richards

We are sorry to hear about your diagnosis and we wish you a quick, full recovery. When it comes time to take your next trip, we will be here to help protect it!

I submitted a claim to cancel my trip due to hurricane at that location and have heard nothing more I am really dissatisfied. I have used Roam Right repeatedly for vacations but I am starting to question if I will again. My claim was submitted before hurricane Irma.

Thank you for reaching out to us. Since the time you posted your review, a decision has been made with your claim. If you have not already, you should be hearing from us shortly in regards to our decision.

If you have any questions, feel free to contact our claims department at claims@roamright.com, or by phone at 855-762-6252.

Thank you for posting a review of RoamRight.

We apologize for your negative experience.

A member of our Zero Complaint Team will contact you to discuss this further.

Please contact us at 800-240-0369 if you have any questions, we are happy to help.

Prior to my recent trip, I had never before purchased trip insurance. The Squaremouth website allowed me to research and compare several insurance providers. I selected RoamRight and was not disappointed. Hurricane Irma caused a major trip interruption and forced me to file a claim. RoamRight handled my claim very quickly. Their customer service personnel were always helpful and professional. I would definitely select RoamRight insurance for my next trip.

Thank you for taking the time to leave a review. We are sorry to hear your trip was affected by Hurricane Irma, but happy to hear we were able to make the claims process simple for you. We hope you keep is in mind when it’s time to plan for your next trip.

While I did not need to file a claim with RoamRight, I was happy to have coverage in case of any problems.

Thank you for your review. We are happy to hear your trip went well. We hope you keep us in mind when it’s time to plan your next trip.

This insurance was easy to use and the customer service was great!