Reviews, Sales, and Service Ratings for
Arch RoamRight

The salesperson was very helpful. I was impressed by how streamlined the process was of i) interview and ii) receiving an email offer.

Thank you for your review. We are happy to hear we could make travel insurance easy for you. We look forward to insuring your next trip.

The claim was settled for less than the amount claimed, due to lack of receipts. It was a small amount that I didn't have time and desire to fight back which is what happens in most of the insurance claims.

RoamRight requires that I submit my claim with my health insurance provider so they can see what, if anything, is covered and presumably pay the difference. I filed the claim with my health insurance last week and I'm waiting for their EoB.

Thank you for your review. Since we do not act as your primary health insurance, we require you to submit a claim to your primary insurance first. If you have any questions about filing a claim, you can contact the claims department at claims@RoamRight.com or call 855-762-6252.

Easy to urchase, reasonable price. Good customer service

Thank you for your review. We are happy to hear you enjoyed your experience, and we look forward to insuring your next trip.

Called to discuss potential claim re: lost luggage and received polite advice and emailed claim form. Luggage delivered 3 days later/no need for claim. Not sure how things would go if claim was filed, but preliminary experience was positive.

Thank you for your review. We are glad to hear your luggage arrived, and we assure you if you had to follow through with the claim you would have been satisfied with the process.

Customer service is outstanding. I have called several times with questions and have always been impressed with the friendliness and helpfulness of the customer reps I have spoken to.

Thank you for your review. We are happy to hear you had a great experience with our customer service team. We know they are great, but it’s awesome to hear other people say it as well!

Had some questions at purchase time which were answered clearly and completely. Would certainly use this service, suggested by our travel agent, again.

Thank you for your review. We are happy to hear we were able to answer your questions, and we look forward to protecting your future trips.

Although I never needed it, it was good for my own peace of mind to have coverage being in an area where things can and do happen.

Thank you for taking the time to leave a review. We agree – peace of mind is always nice to have when on vacation. We are happy to hear yours went well, and we look forward to insuring your next trip.