Reviews, Sales, and Service Ratings for
Arch RoamRight

Policy information was clear and straight forward. Covered all needed items at a reasonable rate. I was uncertain on a couple items and called customer service. They were very helpful and knowledgeable. They asked questions to determine what our need was and then recommended several options. Will definitely use this service again.

Very pleased with accessibility, though the after hours service (perhaps overseas?) was less helpful than the daytime staffers. Overall I felt confident that I would not be stranded without assistance at any time, which was very helpful given the multiple plane connections involved in my travel. For this reason I would highly recommend Roam Right.

felt it was too expensive

Spoke to two different customer service agents to insure I would be covered if I cancelled my trip. They both gave me the same answer, which is very good!

Both were very pleasant and helpful. I'll see what happens when the claim is filed.

Thank you for your review. We are very happy to hear you had a positive experience with our customer service representatives. We look forward to insuring your next trip.

I have no complaints. I have already signed up with Roamright again for a trip in Jan. 2017

I have not filed a claim. I did not see a Dr. during my travels; however, I did contact some kind of stomach bug and went to my Dr. when I got home. She ran several tests to determine if I had gotten a parasite or something else detectable. Still having some slight stomach issues, but not as severe.

Are these tests and Dr. visit after I returned covered on this policy?

We were very pleased with our RoamRight experience. Your customer service reps were very helpful and efficient. We felt that the policy was affordable and was tailored to suit our needs. I would certainly share my positive experience with others in need of travel insurance and recommend you to them.

I just filed a claim for a damaged suitcase (bag). The Customer Services person I talked with was knowledgeable and helpful. She forward me a claim form and I submitted it this week. Hopefully will have a successful result.

Thank you for leaving a review. We are sorry to hear about your bags, but are very happy to hear our customer service rep was as awesome as we know them to be! We look forward to insuring your next trip!

Hope I never need it but the insurance gives me peace of mind.

RoamRight was easy to purchase and very affordable. Luckily, we did not need to use the insurance.