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Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 18, 2016
    Mindy from NY Verified Squaremouth Customer

    I lost a brand new jacket at the airport, which was covered under lost or stolen baggage benefits. I handled the claims process entirely online, uploaded supporting documents to the RoamRight website, and received an entirely favorable decision about a week later. A couple of days after that, I received a check in the mail for the full amount I had paid for the jacket. I was very satisfied with both the process and the results.

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  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    June 16, 2016
    Susan from NY Verified Squaremouth Customer

    I have received confirmation that my claim was recieved but am awaiting word on it.

    Review Updated: 07/20/2016

    The process took too long - I submitted my claim on June 2 and it wasn't fully resolved until mid-July. There were long periods of time with no communication and I had to keep checking in. In the end I was happy with the analysis and the amount paid.

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  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    June 16, 2016
    Derrick from FL Verified Squaremouth Customer

    Looked at other companies in the internet but Squaremouth was the only one that I found that connected me with what I was looking for at a reasonable price. I'll will definitely use them again.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 14, 2016
    David from GA Verified Squaremouth Customer

    Claim was easy to file online, turn around time was about what the website said it would be. Once I received notification for the payout, it was just a matter of a few days before check was received. Thanks.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 14, 2016
    Kerry from IA Verified Squaremouth Customer

    The website was very easy to navigate and the details of the policy were clear and understandable and the opportunity to compare multiple policies side-by-side was invaluable. In entering information, I realized later that I had incorrectly entered my contact email. I called customer service and the rep I talked to was helpful and friendly and fixed the problem for me right away.
    While we didn't use our policy, we had a couple of reminders on our trip that you really do need travel insurance. Another party (a family of 7) in our tour group nearly missed the first day of the tour due to flight delays. As it was, they came directly from the airport and boarded the bus without a chance to even check in to the hotel. Had they missed it, the total cost of lost tour experience would have been substantial.
    The second situation involved a man we encountered on a hiking trail at the Cliffs of Moher who had fallen and sustained a compound fracture to his lower leg. Personnel on site were able to evacuate him to the visitor center, but I imagine he was taken by ambulance to a hospital some distance away at great expense. It gave us great piece of mind knowing we were covered for nearly anything that might have come up.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 13, 2016
    Karuna from CA Verified Squaremouth Customer

    RoamRight was a really good choice for travel insurance. My computer was damaged on the flight home and was covered in full when I submitted my claim. The Claim process was easy and payment came in good time. I am highly satisfied and would buy insurance from them again. I will also recommend them whenever the opportunity arises. Thank you RoamRight.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 13, 2016
    Tom from CA Verified Squaremouth Customer

    Claim process took a bit longer than I would have expected, but it was handled without flaw by Roamright. Will use them, and Squaremouth, again. I am a very satisfied customer.

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  • Rating 5 out of 5
    Policy:
    Medical excl US
    Review Received:
    June 12, 2016
    Brooke from CA Verified Squaremouth Customer

    There are so many options for travelers insurance but RoamRight is the best. Easy to use website and the price differentials per each different rate accurately represent what will be covered! Luckily during my travels there were no accidents, but RoamRight gave me the peace of mind to enjoy my adventure!

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 12, 2016
    Stephen from HI Verified Squaremouth Customer

    I purchased Peace of MIND at an excellent cost. Thankfully no issue arose where I would have to test the value. For me, I will use this in future travel.
    Online experience and short talk with agent to answer questions was 5 star.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    June 7, 2016
    Rodney from IN Verified Squaremouth Customer

    The assistance through RoamRight's online chat service was extremely helpful in filing our claim, and the claim was processed very promptly.

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