Reviews, Sales and Service Ratings for RoamRight

RoamRight Sales & Service Data

Total Sales
13,145
since 2012
Monthly Sales
642
average monthly sales since 2012
Reviews
547
reviews since 2012
Overall Rating
4.48 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 13,406 policies sold - 245 average monthly sales over last 3 months - 14,199 reviews - overall rating 4.45 out of 5

RoamRight Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.48

average on squaremouth 4.45 out of 5

13,145 policies sold
0.4% negative reviews

0.4% (56) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    339
  • 4 star
    123
  • 3 star
    29
  • 2 star
    10
  • 1 star
    11
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I did not understand that delayed baggage reimbursement was only to cover expenses related to the delay. If I had, then I would have have felt it would be okay to make purchases rather than try and avoid them., I could have traveled by taxi (2 round trips) rather than walk ( at least 10 total miles) . This not only took time away from travel experiences but caused a blistering foot in my dress shoes. (needed a trip local pharmacy for foot issue--did not submit that bill) I could have purchased walking shoes but felt the baggage would be delivered sooner than it was.-again a purchase I avoided. Next time I will not hesitate to include any necessary item--After speaking with the Roam Right agent I now understand all reimbursements are strictly for purchases, never for inconveniences or missing out on travel tours to accept baggage delivery . I will be sure to read the fine print and be a better informed traveler. The Roam Right agent was courteous and did responded to my phone request promptly and I appreciated that very much.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Phone consultation was helpful to explain insurance options to be sure I got the protection I needed and no more no less.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I made a comparison of policies based on the Squaremouth website which showed me various policies based on parameters I chose. It was a fairly simple process and my one call to a representative at Squaremouth was very easy and informative. Other than that and since I didn't have to file a claim, I have no complaints.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Absolutely a no hassle experience. Nice folks to do business with. Paperwork straight forward as to coverage. Good price for the value. Hopefully any claims would have been taken care as efficiently.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I will file my claim regarding my cancelled flights next week and then I will let you know of my resukts of the claim.

    Dinesh Shah

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The forms were easy to use and their web site explained the process very clearly. When I called, their staff answered all questions quickly and clearly.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We were harshly reminded that life is uncertain when my husband became seriously ill this past spring and summer. It was great to know we were well-protected in case we had to cancel or in case of illness during the trip. Happily, all went well , but I am so very glad we had purchased good trip insurance.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I heard about RoamRight from a friend. It was very easy and the assistance was polite and helpful. If I travel again I will be sure to use RoamRight.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I was referred to RoamRight by United Healthcare, my insurance provider through my employer. It was a pleasant experience and a great value for the coverage. I have already referred your policy to a traveler and I will use again for my future travel. Thank you.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Friendly people and happy to help me make a change to our policy.

    FYI, I purchased through Squaremouth, which I always go to first!

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