Seven Corners
Overall Rating 4.38 out of 5
Overall Rating 4.38 out of 5 3,847 Reviews Since 2007

  • Rating 5 out of 5
    Policy:
    Trip Protection Economy
    Review Received:
    March 4, 2018
    Stanley from TX Verified Squaremouth Customer

    Cost of the trip was under $3,000. Medical care, transport or repatriation of remains can easily exceed $50,000. The low premiums give us peace of mind.

    Response From:
    Seven Corners
    Seven Corners:
    The Seven Corners Team
    Response Received:
    March 5, 2018

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Trip Protection Economy
    Review Received:
    March 2, 2018
    Matthew from CA Verified Squaremouth Customer

    Intend to file a claim.
    Broke tooth and needed extraction and implant.

    Was this review helpful to you?

    0 out of 8 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Economy
    Review Received:
    March 1, 2018
    Pamela from NY Verified Squaremouth Customer

    I have not heard of my claim has been accepted, all paperwork receivef, or where it is on reimbursement.

    Review Updated: 03/29/2018

    This was my first time I have had to cancel a trip. Seven Corners' upload site was easy to use, their response time was quicker than I expected. There were no issues, hassles, just good service. Thank you.

    Response From:
    Seven Corners
    Seven Corners:
    The Seven Corners Team
    Response Received:
    March 13, 2018

    We appreciate you taking the time to rate Seven Corners. Your claims have been accepted and are currently in process. I’ve asked that your analyst send you an email update on your file.

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Was this review helpful to you?

    3 out of 4 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    February 27, 2018
    A. Ross from TX Verified Squaremouth Customer

    When I inquired about the plan I was excited. I paid extra for coverage for pre-existing conditions and the medical coverage. I paid additional to 2 additional people on the coverage that I was traveling with and was under the impression that those people were covered under the policy. I was under the impression that if there was a trip interruption due to one of the reasons listed, then I would be able to file a claim to be reimbursed for the remaining portion of the trip that was pre-paid. We followed all of the requests to see a physician due to the illness - even sat in the hot waiting room for over 2 hours to be seen. I opted to do the chat feature with the representative. The representative from Seven Corners had no suggestions as to which physician we could or should see. We were told we can see anyone. We asked locals who would be a good physician to see. I was told that the only things that would be reimbursed would be the new plane ride home and the physician's visit costs.
    I have learned that after you buy the policy is when you are given plain English (laymens terms) that the policy only really covers the person buying the policy, the amount per person paid for the trip should just be the total amount of the trip for all persons, paying extra for the pre-existing conditions should only be purchased if you are deathly ill because it doesn't mean anything when once you go on your trip, and the insurance does not reimburse you for the hotel expenses, unsused portion of your flight if there is a medical illness that requires you to return to your departure city (home). I feel as though I lost more money by getting the false sense of security by buying this policy that if I would not have bought the policy. This insurance does not cover all that it tries to say it does. The customer service was not much help. I have submitted my claim for all that I feel I should be reimbursed but have yet to receive a reply that they received my claim which I submitted last week. A great customer service oriented business would have at least sent notification that the claim was received and being processed (not just an automated email stating the images of receipts have been uploaded). I would recommend using laymens terms that are accurate such as once you leave your originating destination nothing will be reimbursed except the medical bills, return flight to your origin, and if required you or your travel companions hotel stay while under medical care at your vacation location.

    Response From:
    Seven Corners
    Seven Corners:
    Kathy
    Response Received:
    March 1, 2018

    I’m really sorry that you’ve had a negative experience to date. You certainly have a policy that is rich with benefit provisions. Specific claims are reviewed, based upon the documentation submitted. I’ve confirmed that we’ve received your claims documentation. Please allow 10-14 business days for review.

    I look forward to working with you. Should you have any questions or concerns, please feel free to contact our office at 800-335-0477.

    Was this review helpful to you?

    4 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Trip Protection Economy
    Review Received:
    February 26, 2018
    Orlando from CA Verified Squaremouth Customer

    MY TRAVEL INSURANCE CLAIM WAS DENIED...

    Was this review helpful to you?

    1 out of 15 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Liaison Majestic excl US
    Review Received:
    February 24, 2018
    Bob from WI Verified Squaremouth Customer

    Easy, fast, understandable built confidence and customizable to our unique needs. Also a really great value!!! Signing up again next time.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    February 16, 2018
    Linda from FL Verified Squaremouth Customer

    Customer service is awesome. I always have many questions and they are always answered professionally, couteously and that gives us all the confidence we need to continue our business with Squaremouth. Thank you

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    February 16, 2018
    Karl from FL Verified Squaremouth Customer

    We are very pleased with squaremouth and their customer service.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Liaison International excl US
    Review Received:
    February 9, 2018
    Angela from NC Verified Squaremouth Customer

    We unfortunately had to cancel our trip due to a parents urgent surgery. Seven Corners was very understanding and helped with all my questions about the paper work. The process after the paperwork was completed was quick and efficient. We received an email that the claim was reviewed and payment will be sent. I am very glad we had Seven Corners.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Liaison Continent excl US
    Review Received:
    January 21, 2018
    Joel from NJ Verified Squaremouth Customer

    Customer representatives were professional, knowledgeable, and friendly. I would definitely recommend this company.

    Was this review helpful to you?

    0 out of 0 people found this review helpful