Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,831 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    November 6, 2018
    Keith from OH Verified Squaremouth Customer

    I had to amend my travel dates and customer service was responsive and prompt.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    November 5, 2018
    Bruce from FL Verified Squaremouth Customer

    Emergency assistance number worked well from Europe and responded effectively to the issue at hand

    Review Updated: 12/03/2018

    Tinleg provides excellent coverage.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    November 4, 2018
    Valerie from CT Verified Squaremouth Customer

    I had no issues with the customer service department when I purchased my policy. They were informative and courteous. I did mention this company to several people on my trip and hopefully they will consider next time they travel. Since I did not need to make a claim I can not comment , but would hope to expect the same professional treatment as when I purchased the policy.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    November 2, 2018
    David from GA Verified Squaremouth Customer

    Easy to use...great customer service!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    November 2, 2018
    Denise from ID Verified Squaremouth Customer

    I am in the process of filing a claim andjust spoke with a Tin Leg rep regarding it. Very simple and professional interaction.

    Review Updated: 11/30/2018

    Clearly explained what was required to successfully submit my claim, and payment was promptly delivered.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    November 1, 2018
    Ronald from NY Verified Squaremouth Customer

    Easy to understand. Helpful.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    October 31, 2018
    henry from CA from CA Verified Squaremouth Customer

    First rate. Your 24 hour assistance is true, you came to help us right away. You took the worry out of getting sick in another country and handled
    everything, even more that we ask for. I tell all my friends about your service. Thank you.

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    5 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Standard
    Review Received:
    October 30, 2018
    MHG from WA Verified Squaremouth Customer

    Very easy straightforward claim process. Processed the claim quickly without issue. Very, very timely payment. I will use this trip insurance again!!!

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    October 29, 2018
    Mark from CO Verified Squaremouth Customer

    Our baggage was delayed by more than 24 hours and we finally had to go to the airport in Glasgow to retrieve it as neither United or BA could get it together to get it to us.

    I called Tin Leg and they were helpful but I realized that this was not going to be much of a claim, so I went on with our trip. Tin Leg has been exceptional in following up with me about my claim call. I will be having a interview with them in 2 days to review the claim.

    Review Updated: 11/26/2018

    I had a very small claim that I was going to forget but Squaremouth and Tinleg pestered me to file. The process was easy and the claim was paid right away.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    October 29, 2018
    Thomas from CT Verified Squaremouth Customer

    The day before departure hurricane Lesley decided to move towards are destination in Portugal so I called the customer service center for clarification of coverage. The agent was helpful and knowledgeable. She reassured us that we were indeed covered and if it became necessary the procedure for making a claim. The hurricane eventually shifted course and are trip was uneventful. Traveling again in January and will be booking through you and with Tin Leg.

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    2 out of 2 people found this review helpful