Reviews, Sales, and Service Ratings for
Tin Leg

Hard to believe hard you are trying to get out of paying for supplies to finalize my treatment. You didn’t have to pay fir any doctors seen in Italy or the Urgent Care or my doctor back here in the states!
Not worth the money spent!

Hi

I understand you filed a claim for the medical expenses you incurred for supplies to treat your injury, as well as for the costs of a hotel the night you returned home. I have checked the status of your claim, and we have already issued a check for $43.88 to cover the medical supplies.

Unfortunately, the cost of the hotel is not covered, as you had the choice to drive home after your flight landed and voluntarily chose to book a hotel instead. If you were unable to return home, this could have been a covered expense under your policy.

If you have any additional questions, please contact us at 844-240-1233. Our Claims Team is available weekdays from 9am to 5pm ET, and will be delighted to help you!

We were more relaxed and had a more enjoyable vacation knowing we had insurance should something unexpected happened.

Good customer service

The customer service representative was very knowledgeable and helpful . It was super easy to buy the insurance on line and many to choose from, depending on what you were looking for. I will definitely use this company again when I am traveling overseas.

Very easy to manage online, I appreciate that. I needed to make an adjustment to my coverage after I purchased plane tickets and it was easily handled.

I had to cancel my trip due to medical reasons and filed a claim. The initial contact was prompt and the followup phone call was on time. It was very clear as to what documentation was needed. I submitted it, the claim approved and received a refund in a little over a week. I feel this was outstanding service. I've had to deal with other insurance companies which was clear frustration. Thanks for the outstanding service.

We bought the medical/evacuation insurance from Tin Leg via the SquareMouth website for our 6 week vacation in Europe. The process was extremely easy and the cost very reasonable. Unfortunately, we had a 2 days delay in Newark due to bad weather and missing our connecting flight to Paris to connect with our Portugal tour. While we did not buy the trip cancellation policy, our Tin Leg medical/evacuation policy does provide some limited trip interruption coverage. The claim process was extremely easy and within a few days our claim was settled! We were glad we bought the Tin Leg policy! Highly recommended.

The agent I spoke with in purchasing this product was very helpful and took only a very few minutes of my time to complete the transaction. I definitely will be interested in using them again.

I had an excellent experience with Tin Leg. I filed a claim, but then needed to cancel the claim and they were accommodating throughout the entire process!

Tin Leg was fast and friendly in their handling of our claim. We received a check within two weeks of initial filing. We will definitely be using them in the future. Very satisfied.