Reviews, Sales, and Service Ratings for
Tin Leg

I am waiting on the resolution of my claim to leave feedback. So far, all I have done is pay you for insurance.

I had an excellent experience with tin leg filing my claim. A month before my trip I became seriously ill and had to have emergency procedures which would not allow me to travel for some months. The claim process was very easy and quickly resolved to my satisfaction.

I asked for a copy of my policy and received it within a few days. No problem. Thanks for excellent service.

Provided timely advice on potential problem of missed flight and what to do if it occurred.

The best thing about my policy for my cross country bike ride was that I didn't need it. Having said that, I found the online process for determining the amount and type of insurance as well as understanding the scope of coverage was largely intuitive and straightforward.

Super impressed by how easy and efficient their services are. I had to file a claim and were able to help me out. Will definitely be using Tin Leg's service in the future.

United Airlines cancelled our flight scheduled for 8/4/18. We immediately called Tin Leg and they were very helpful right from the beginning. United Airlines did refund the purchase price for our tickets but Tin Leg kept in touch throughout the process. We will definitely be utilizing your travel insurance again in the future!

I purchased trip coverage in February, 2018 from Tin Leg for the out-of-pocket land costs. Had unanticipated surgery twelve days before the trip departure (7/16/18). I initiated a pre-claim process including an interview (6/25/18) during the time when I wasn't sure whether I would be able to travel or not. The surgeon recommended that I not travel, especially to rural areas where there would be limited medical facilities.When the final decision was made that I should not travel (7/20/18), I advised Tin Leg to officially open a claim (7/20/18). I had already been sent the necessary personal and medical claim forms, and provided all necessary documentation from my surgeon and the tour company. I received an email (8/7/18) that my claim has been approved for the full amount of the coverage purchased. It is now about a week beyond that email, and in the mail today (8/14/18) I received two checks for the total amount of the coverage purchased. So, needless to say, I have nothing to complain about. I believe that the timetable from the filing of the official claim to receipt of the checks was within industry standards. Hopefully the funds will be used sometime in the future for another trip. I will again purchase a Tin Leg policy for our next overseas vacation. Thank you for promises kept.

I was nervous about flying overseas and having Tin Leg helped put my mind at ease. That being said, I'm happy, of course, that I didn't have to use it!