Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,782 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 9, 2018
    Donald from SC Verified Squaremouth Customer

    Most competitive price...easily accessible...satisfied.

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    2 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 8, 2018
    Linda from NM Verified Squaremouth Customer

    Policy covered what we needed at a good price. We did not have any issues during our trip so won’t need to file a claim.

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 6, 2018
    Robert from WA Verified Squaremouth Customer

    The real test in working with any insurance company is when you need to file a claim. Buying a policy is easy and stress-less. As I didn't need to file a claim, I won't know how good or bad working with your company really is.

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 6, 2018
    Michael from NJ Verified Squaremouth Customer

    Peace of mind when travelling out of the US.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 5, 2018
    Henry from MD Verified Squaremouth Customer

    After filing my claim, I was contacted by a TinLeg agent. She interviewed me and informed me of the documents required. My claim was fully settled within a week. The entire process was efficient and effortless.

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 3, 2018
    Lucia from NY Verified Squaremouth Customer

    They responded quickly to the claim. Their process was streamlined and straightforward. Their attitude in emails and in person was friendly and helpful. They handled the claim quickly. Very satisfied!

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    5 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    July 1, 2018
    Joda from KS Verified Squaremouth Customer

    I was forced for medical reasons to cancel this trip three days prior to departure. I contacted Tin Leg immediately but was referred to their claim processing contractor. I submitted all the necessary information which had to be uploaded individually even though I had scanned all the documents in one file. My claim is still pending review.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 1, 2018
    B. from TX Verified Squaremouth Customer

    Everything was straightforward and easy.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 29, 2018
    Gary from TX Verified Squaremouth Customer

    Daughter was traveling in Europe and had bed bugs in one of her hotels. She was already checking out so didn't need assistance moving nor did she need medical attention. So she had no eligible claims but your customer service offered "concierge" service to help arrange for her clothes to be laundered at her next hotel. This was a very nice touch going above and beyond the "contract". Great job! We will use you all for our future travel needs!

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 26, 2018
    Francis from CA Verified Squaremouth Customer

    I got sick while in Russia. Called the Squaremouth international number, advised of my problem, and was told to go to the Russian clinic for treatment and file a claim upon my return. Everything went smoothly. Filing the claim was easy, and I am now awaiting action upon it. Everyone I dealt with was friendly and professional.

    Review Updated: 07/24/2018

    My experience with Tin Leg was nothing short of superlative. As soon as I made the initial contact to make the claim, I received a call from an agent who was very professional and helpful, and assisted me in filling out the form and advising what backup documents were required. Within a couple of days after I faxed the information to the company, I received an email that my claim had been approved. The check came shortly thereafter. I recommend this company without reservation.

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    9 out of 9 people found this review helpful