Sales & Service Data

TOTAL SALES
23,843
Since 2014
MONTHLY SALES
357
Average Monthly Sales Since 2014
REVIEWS
1,115
Since 2014
Overall Rating
4.49 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

23,843
policies sold

0.2%
negative reviews

0.2% (43) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    766
  • 4 stars
    208
  • 3 stars
    98
  • 2 stars
    37
  • 1 stars
    6
Top Providers
RoamRight
4.53/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

Tin Leg Reviews


  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I called the second day of my trip because my bag was still delayed. The lady gave me the information aand sent me an email to file the claim.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I had an injury prior to my trip that required I cancel the trip entirely. Once I submitted all the forms and documents electronically, I received, in less than 3 weeks, written notification that my claim would be fully honored, and the refund check arrived in 25 days.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Purchase experience was easy, customer service helpful. Cost less than others quoted. Will recommend/use again.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    The information was easy to obtain and to understand. Value seemed good. Fortunately, we did not have ANY problems and will not need to make a claim. It was great to have the peace of mind though. Would purchase coverage through Squaremouth and from this provider again.

    Was this review helpful to you?

    3 out of 6 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I will be sending the information about my claim as soon as I have everything together
    Charlotte Luttman
    XXX-XXX-XXXX

    Was this review helpful to you?

    6 out of 17 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I bought it. I didn't need to use it. Yay!

    Was this review helpful to you?

    13 out of 51 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Have not yet processed, don't know how it will got. Awaiting additional documents from my agent.

    Was this review helpful to you?

    7 out of 24 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I have recently sent in a claim and I am awaiting response.

    Was this review helpful to you?

    6 out of 21 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Did not make a claim

    Was this review helpful to you?

    6 out of 28 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Filed claim. That was easy and straightforward. Haven't heard anything back on that clai,

    Was this review helpful to you?

    1 out of 2 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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