Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,836 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 7, 2019
    Francis from TX Verified Squaremouth Customer

    Excellent service. I had a claim and the process was very easy and fast.

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    6 out of 7 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Standard
    Review Received:
    August 1, 2019
    William from NJ Verified Squaremouth Customer

    My claim was denied because technically my interruption did not meet the qualifications for a reimbursement. This was most disappointing, since we lost an entire day from our trip for a motor vehicle problem. Only a traffic accident qualifies for coverage, which I find to be a chintzy way to avoid paying on on the policy. I will rethink my choices in the future regarding trip insurance because of this experience.

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    5 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Adventure
    Review Received:
    July 29, 2019
    Debbie from NY Verified Squaremouth Customer

    Our trip included a 6 day, 6 night horseback riding experience. I specifically chose Tin Leg because they advertised that they could tailor the insurance policy to cover horseback riding which is considered a "risky" sport. The agent over the phone was very helpful. He was able to discuss how much coverage we could potentially need, e.g. moneys needed to evacuate if injured.

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 27, 2019
    Janet from IL Verified Squaremouth Customer

    Customer Service Rep was very articulate, knowledgeable and respectful. Very easy to do business with Tin Leg!

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 26, 2019
    Aloisia from NJ Verified Squaremouth Customer

    It was a pleasure obtaining insurance from Tin Leg. Thanks.

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Economy
    Review Received:
    July 26, 2019
    Annette from CA Verified Squaremouth Customer

    Your policy is reasonably priced and covered most of my requisites.But I was really disappointed that I could not extend my insurance for 12 days. Due to several personal, but not emergency reasons. I wanted to leave later from my departing country. I contacted customer service and they informed me that only in a medical emergency or other serious matters like a death in my immediate family could guarantee an extension of my policy. Also what surprised me that medical extension is for 7 days only. In some serious conditions like a broken limb, 7 days will not be enough for a person to fly again. There is also the danger of flying so soon after an operation, 10 days are the least to avoid an embolism.
    Therefore I will recommend Squaremouth to friends and family, but I will warn them about the limitations.

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    10 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 22, 2019
    Charles from WI Verified Squaremouth Customer

    So far so good. All dealings prompt, courteous, professional. Claim is in process.

    Review Updated: 08/19/2019

    All dealings professional and timely. Very satisfied.

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 21, 2019
    Ray from NE Verified Squaremouth Customer

    It's nice to speak to someone who assisted in the claims process. A real, live human who seemed empathetic. Claim is in process. Scheduling with a claims agent was very easy.

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    6 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 21, 2019
    Norman from CA Verified Squaremouth Customer

    None

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 17, 2019
    Charles from CA Verified Squaremouth Customer

    I was very pleased with the way my claim was handled. Tin Leg acted promptly, accepted my claim for hospitalization and the result forfeiting of fees paid in advance for tours I was unable to complete because of the hospitalization, and promptly paid my claim. I am very pleased with Tin Leg.

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    11 out of 11 people found this review helpful

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