Reviews, Sales, and Service Ratings for
Tin Leg

Easy to navigate and good coverage for a reasonable price.

I have used Tin Leg twice. I have never had to call for assistance, but, I am thankful to have had the insurance and that you, as a company, make it easy and effortless. Thank you.

I bought and insurance for my husband and I for a 2 weeks trip to China. The copy I got had $150 per flight delay more than 6 hours. It happens for us so I filed the claim. Got an email that I need to do a call with specialist. I did the call , the guy just asked me what happened and told me to find all receipts and itinerary and send them a copy. He told me he ll full the application and I need to sign. I got the application profiled stating $150 so I emailed the guy that it was 2 of us so it would be $300. Then after few days I get an email from the guy that your claim was approved and we sent you the check. I get the check and it is $12!!!!!!!!! Are u kidding me? I email the guy and then he says ooo I thought I told you it was up to $150 per person. What does it mean? We had over 6 hours delay soooooo??? . No he didn’t tell me anything and wasted my time. This company is more than a joke.

Hello,

I apologize for the confusion. The Travel Delay benefit is designed to cover you for the expenses incurred during a delay that exceeds 6 hours, such as meals and accommodations. This benefit can reimburse up to $150 per person for these expenses, however it does not provide a lump sum payment due to a delay.

If you have any additional questions, please contact our claims team at 844-240-1233. We are available Monday through Friday, from 9am to 5pm ET, and are delighted to help!

Great experience, we had to cancel our trip to China due to a life threatening illness in the family. We recovered as much of the advance payments as we could and the Squaremouth insurance paid the remaining balance. Processing was extremely quick with no hassle from the insurance company. Will use again.

My experience with Tin Leg, so far, has been excellent. We are in the process of filing a claim because our flight was cancelled and we incurred lost costs in London because of it. It is a small claim, just $203. Tin Leg has been very easy to work with, and we have a scheduled interview in a few days to go over the issues.

Reasons why I purchased this insyrance: compartmentalized coverage, affordable cost and great customer service when I called with questions.

Thank you,

Tinleg's personnel were all very attentive. I am currently waiting for a scheduled interview with Tinleg as part of the claim process.

We purchased plans for ourselves and for my sons. One son’s baggage was delayed for nearly a week, but we received baggage before we had to actually file a claim.