Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,782 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 12, 2024
    Elizabeth from ME Verified Squaremouth Customer

    I cancelled a trip in 2023 and was able to easily move the insurance to a similar trip (same cost structure) for 2024. Staff I spoke to both when cancelling and when rescheduling were super helpful and efficient. Glad I didn't need to interact for a claim, but would expect the same level of service.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    February 10, 2024
    Bryan from MD Verified Squaremouth Customer

    Wow, wow, very professional. I can’t say enough good things. They requested all the pertinent paperwork and notified us within 10 days that our claim was approved. We will use Squaremouth and Tinleg for all our future travel needs.
    Thank you

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 10, 2024
    ANTHONY from TN Verified Squaremouth Customer

    It is an easy to use website. What is covered and the costs are clear. You have flexibility with the amount of coverage.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 10, 2024
    Andrew from MD Verified Squaremouth Customer

    Purchasing insurance through Tin Leg was easy and straightforward. The documents and descriptions of coverages were also straightforward and simple to read. I used customer service once to ask a question, and the answer was provided quickly and succinctly. Our trip was great and we did not have to file any claims, but having the coverage provided significant peace of mind.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 10, 2024
    Andrew from LA Verified Squaremouth Customer

    Great product and service at great price

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 8, 2024
    Nancy from OR Verified Squaremouth Customer

    It was easy to navigate and decide what policy to buy. We had to add more value to our policy as plans for our trip grew, and that was easy to do.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 8, 2024
    Tim from AK Verified Squaremouth Customer

    Would buy again. Customer service prior to my trip was excellent.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Gold
    Review Received:
    February 4, 2024
    Lisa from OH Verified Squaremouth Customer

    I had a policy that was canceled for any reason. I paid $1000 for the policy and I was only asking for 1700 in return because that is how much of my trip was nonrefundable at that point. I had only paid the deposit. That is after the 80% maximum that you will refund. It took months to get resolved just asking for one piece of information or one question after a week, then asking for another one, etc. So it did get resolved eventually and I’m happy with the outcome. But it really seemed to take forever and it would’ve been really easy to miss some of the emails .

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    18 out of 18 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Gold
    Review Received:
    February 4, 2024
    Bonita from FL Verified Squaremouth Customer

    I've always had a good experience with Tin Leg. The trip I was supposed to take was cancelled due to the travel company going bankrupt. I filed a claim with Tin Leg and they returned the entire amount of the trip in a timely manner. They were easy to work with, pleasant and professional.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    February 3, 2024
    Maria from CT Verified Squaremouth Customer

    I am very pleased with you
    r service!!!!

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    0 out of 0 people found this review helpful