Reviews, Sales and Service Ratings for Tin Leg

Tin Leg Sales & Service Data

Total Sales
20,832
since 2013
Monthly Sales
814
average monthly sales since 2013
Reviews
899
reviews since 2013
Overall Rating
4.37 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.5/5
HCC
4.49/5
average on squaremouth 13,703 policies sold - 265 average monthly sales over last 3 months - 15,345 reviews - overall rating 4.48 out of 5

Tin Leg Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.37

average on squaremouth 4.48 out of 5

20,832 policies sold
0.3% negative reviews

0.3% (66) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    598
  • 4 star
    157
  • 3 star
    78
  • 2 star
    33
  • 1 star
    33
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We received our policy promptly, and thank goodness we did not have a reaaon to have a claim processed.

    Was this review helpful to you?
    1 out of 14 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    NO CLAIMS MADE OR NEEDED.

    Was this review helpful to you?
    1 out of 14 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Economy
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The policy was provided to me right away via E-mail. I did not have a claim and therefore did not have any subsequent contact with the provider.

    Was this review helpful to you?
    1 out of 15 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    no claims/contact after purchase

    Was this review helpful to you?
    1 out of 15 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Standard
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Fortunately I did not need to file a claim. The policy offered more than adequate coverage for a fair price.

    Was this review helpful to you?
    1 out of 15 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Perfect trip: no claim.

    Was this review helpful to you?
    1 out of 15 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We made no claims..

    Was this review helpful to you?
    1 out of 15 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We didn't need to contact the insurer during the trip, and no claim was filed.

    Was this review helpful to you?
    1 out of 15 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Purchasing the policy on line was very easy. The policy was fine but the claim form was not clear on what was needed. When my claim is reviewed and I see the outcome, then I will know if what I thought I was covered was indeed correct. If that is the case, I will happily recommend this company

    Response Received
    Tin Leg
    Tin Leg
    Kelly Calkins

    Thank you for taking the time to post a review.

    We are sorry for your negative experience while filing a claim.

    We have not received your claim documentation as of 9/2/2015. However once we receive this, please keep in mind the claims process can take between 30-45 days. We will contact you during this time if we require additional documentation.

    If you have any questions on the status of your claim, please contact us at 866-887-7108 and we will be happy to help.

    We appreciate your feedback and we are sorry for any frustration this has caused you.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Economy
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I have been very happy with the ease of dealing with SquareMouth and Tin Leg. I will and do recommend both to friends.

    Was this review helpful to you?
    0 out of 0 people found this review helpful