Reviews, Sales, and Service Ratings for
TravelSafe

It only took a month to have my claim processed and receive a check. This was a very positive experience. Will most certainly consider this company again.

Do NOT purchase from TravelSafe!!! We made our main submission of claim documents on May 16, when we received a large bill from the overseas provider. We were given no updates on the status of the claim - even on whether or not we should be paying the bill from the provider - until they told us on July 31 (while we were on vacation) to pay it and to send additional information. We sent the information on Aug 14. When we wrote again on Sep 16 they again sent us their canned response: "Your claim is currently still in process; kindly allow additional time for an update to your claim. We do appreciate your patience during this time of high volume. Please let us know if we can be of any further assistance at this time. " Their rating has dropped from 1 star to zero.

Over the years I have purchased travel insurance for many trips. This was the first time we had to make a cancellation claim. The process was straight forward but did require detailed documentation. The policy was a wise investment.

Fantastic experience with representative when we were contemplating coverage for our impending travel abroad. Thank you!

I cancelled.

Answered all my questions prior to my travel and insured I had the coverage that I requested. Low cost peace of mind for a long international travel that we choose. Felt more comfortable with it.

The only reason I didn't give 5 stars for their customer service was when I purchased the CDW for the rental car, I wasn't told it didn't cover damage I would be at fault for by the agent who sold it to me. Another agent sent me an email with that info. When I contacted them they immediately refunded my money. Overall I was very pleased with the experience with both Travelsafe and Squaremouth.com, and will use them again. My policy was a very good value for the money; cost versus the coverage provided.

Great as always

When purchased, I had marked that I wanted the policy to start when I was actually going to leave, once bought, it showed the date of purchase as the starting date of the policy. Just a site hiccup, but could have saved me some $'s as the trip was cancelled a day before leaving.