Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
21,831
since 2004
Monthly Sales
261
average monthly sales since 2004
Reviews
968
reviews since 2004
Overall Rating
4.4 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.49/5
average on squaremouth 13,539 policies sold - 263 average monthly sales over last 3 months - 14,674 reviews - overall rating 4.45 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.4

average on squaremouth 4.45 out of 5

21,831 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    565
  • 4 star
    200
  • 3 star
    78
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I didn't have to use the policy and had no travel issues.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We moved the date of our trip back a couple of weeks so I had to contact TravelSafe and have them adjust our policy dates of coverage. Was done easily and no issues. Customer service was good experience. We thankfully didn't have to file a claim while on this trip, but good to know we had Insurance just in case.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    It was quick and simple. If I had questions, the representative on the phone was helpful and nice. It was a good experience and gave me peace of mind.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Easy to compare policies, easy to understand what is covered, easy to purchase. Unlike car or home or life insurance, where you must FIRST purchase and then are given a copy of the policy, here you can read all the policies and know EXACTLY what is covered before you purchase.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The person I spoke with was very helpful and easy to work with.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    It was easy to pick an insurance plan that fit my needs and was reasonably priced.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Thank goodness we didn't have to use the policy. We were very comfortable that we would have had plenty of support if we had needed it. The policy made all the steps necessary very clear to us. We also felt we could contact a person if needed. We felt that the price was a good value for the coverage.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Everything went well. No problems

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    I choose the rating because they got the names wrong and had to call twice. I had filed a claim in June 2014 and can't get it finished. No one seems to know anything about the claim. Its been deleted on the web site.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I had to call to add to the policy after my final payment to the tour operator. I was assisted in a fairly efficient manner, but could not complete the transaction on line.

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