Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
22,639
since 2004
Monthly Sales
239
average monthly sales since 2004
Reviews
989
reviews since 2004
Overall Rating
4.4 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.5/5
HCC
4.49/5
average on squaremouth 13,703 policies sold - 265 average monthly sales over last 3 months - 15,341 reviews - overall rating 4.47 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.4

average on squaremouth 4.47 out of 5

22,639 policies sold
0.6% negative reviews

0.6% (126) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    578
  • 4 star
    206
  • 3 star
    79
  • 2 star
    20
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Since I didn't have a claim, the only thing I can rate is the policy and delivery time obtaining policy. It took a couple of days before I received from the company, but Squaremouth had already provided summary. Good experience, will use all the time and hopefully the same insurance company.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Could not locate my email with the policy. I called Co. and staff very pleasant, helpful...said there was no problem. Then as I was talking to her, I was able to find the correct email. Good customer service.

    During Trip
    luckily did not need to use it

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    I never received much documentation from the carrier after purchasing the policy.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I didn't have to make a claim or contact customer service, so I'm unable to rate this categories. The price and coverage were competitive and the purchase was painless.

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    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Before Trip
    This is a great way to be able to compare different companies and their products.
    We felt very secure with your site.

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    1 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Had to cancel trip due to sickness of son. Notified insurance company but have not yet submitted the documentation.

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    1 out of 7 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Did not need to file any claims, but I deal desl with customer service a couple of time before buying the policy and after buying the policy and they were always great!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    It was clear online utopian choices I needed some help. When I called the number listed I spoke with a live person immediately. That made all the difference. When your traveling your shelling out money. It becomes hard to prioritize the right things. This made traveling smarter without breaking the bank.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    When I was unable to download the contract off my computer Squaremouth arranged for a hardcopy to be mailed.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Will certainly use TravelSafe again for future trips.

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    0 out of 0 people found this review helpful