Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
21,132
since 2004
Monthly Sales
178
average monthly sales since 2004
Reviews
951
reviews since 2004
Overall Rating
4.39 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 13,416 policies sold - 246 average monthly sales over last 3 months - 14,214 reviews - overall rating 4.45 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

21,132 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    550
  • 4 star
    198
  • 3 star
    78
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Rating is based on product rating, price and features offered. Did not file a claim so can't comment on the company's willingness and ability to follow through on a claim process.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    i could have made a claim but I failed toread my policy thoroughly....my bags were late by 24 hours...had to buy some clothes and necessities....my fault.....

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    We didn't have to use the insurance, but the purchasing and paperwork went smoothly.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Since I didn't have a claim, the only thing I can rate is the policy and delivery time obtaining policy. It took a couple of days before I received from the company, but Squaremouth had already provided summary. Good experience, will use all the time and hopefully the same insurance company.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Could not locate my email with the policy. I called Co. and staff very pleasant, helpful...said there was no problem. Then as I was talking to her, I was able to find the correct email. Good customer service.

    During Trip
    luckily did not need to use it

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    I never received much documentation from the carrier after purchasing the policy.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I didn't have to make a claim or contact customer service, so I'm unable to rate this categories. The price and coverage were competitive and the purchase was painless.

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    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Before Trip
    This is a great way to be able to compare different companies and their products.
    We felt very secure with your site.

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    1 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Had to cancel trip due to sickness of son. Notified insurance company but have not yet submitted the documentation.

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    1 out of 7 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Thank goodness we didn't have to use the policy. We were very comfortable that we would have had plenty of support if we had needed it. The policy made all the steps necessary very clear to us. We also felt we could contact a person if needed. We felt that the price was a good value for the coverage.

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    0 out of 0 people found this review helpful