Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
21,891
since 2004
Monthly Sales
271
average monthly sales since 2004
Reviews
968
reviews since 2004
Overall Rating
4.4 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.49/5
HCC
4.49/5
average on squaremouth 13,589 policies sold - 267 average monthly sales over last 3 months - 14,711 reviews - overall rating 4.3 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.4

average on squaremouth 4.3 out of 5

21,891 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    565
  • 4 star
    200
  • 3 star
    78
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Rating is based on product rating, price and features offered. Did not file a claim so can't comment on the company's willingness and ability to follow through on a claim process.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    i could have made a claim but I failed toread my policy thoroughly....my bags were late by 24 hours...had to buy some clothes and necessities....my fault.....

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    We didn't have to use the insurance, but the purchasing and paperwork went smoothly.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Since I didn't have a claim, the only thing I can rate is the policy and delivery time obtaining policy. It took a couple of days before I received from the company, but Squaremouth had already provided summary. Good experience, will use all the time and hopefully the same insurance company.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Could not locate my email with the policy. I called Co. and staff very pleasant, helpful...said there was no problem. Then as I was talking to her, I was able to find the correct email. Good customer service.

    During Trip
    luckily did not need to use it

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    I never received much documentation from the carrier after purchasing the policy.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I didn't have to make a claim or contact customer service, so I'm unable to rate this categories. The price and coverage were competitive and the purchase was painless.

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    1 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Before Trip
    This is a great way to be able to compare different companies and their products.
    We felt very secure with your site.

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    1 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Had to cancel trip due to sickness of son. Notified insurance company but have not yet submitted the documentation.

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    1 out of 7 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    24-hour assistance after a fire in the airport was informative, courteous and prompt. The forms are quite straightforward and easy to complete. My claim is in process so I can't speak to reimbursement, but so far, I would definitely recommend TravelSafe and choose them for future trips.

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    0 out of 0 people found this review helpful