Trawick International
Overall Rating 4.14 out of 5
Overall Rating 4.14 out of 5 3,205 Reviews Since 2012

  • Rating 3 out of 5
    Policy:
    Safe Travels Journey
    Review Received:
    November 8, 2021
    Margaret from NY Verified Squaremouth Customer

    I answered those questions for a claim filed for one of the travelers who was unable to take the trip. I haven't heard anything.

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    10 out of 11 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Safe Travels Journey
    Review Received:
    November 8, 2021
    Christopher from MS Verified Squaremouth Customer

    I’ve submitted a claim and have gotten no response or an update.

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    5 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    November 8, 2021
    Richard from FL Verified Squaremouth Customer

    No real Interaction with them.....

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    1 out of 3 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Journey
    Review Received:
    November 7, 2021
    Gale from AR Verified Squaremouth Customer

    We were not able to take the trip due to a serious illness my wife contracted 2 months before the trip! She was in the hospital for two weeks and barely survived! I have filed a claim for the part of the trip that was not refunded!

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    9 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International excl US
    Review Received:
    November 7, 2021
    Esther from Costa Rica Verified Squaremouth Customer

    The site was easy to work with, and the cost was reasonable for the coverage provided. There were many options available to choose from so we could find a plan in our price range.

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    November 6, 2021
    Christina from MO Verified Squaremouth Customer

    We had to cancel our trip early due to Covid concerns in specific ports. We were refunded our $ and consulted with Trawick about the insurance as we were not using it. Trawick offered to let us transfer it to another trip if made within 13 months. This was satisfactory to us and we are making use of the transfer.

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    10 out of 10 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    November 6, 2021
    Patricia from CT Verified Squaremouth Customer

    Still waiting for response. I purchased CFAR insurance for the trip and am trying to collect on the claim.

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    8 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    November 6, 2021
    Dave from MN Verified Squaremouth Customer

    Customer Service agent was extremely helpful in helping me select the right policy.

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    3 out of 5 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    November 5, 2021
    Louise from NY Verified Squaremouth Customer

    I filed a claim, providing full info.

    Trawick - via Nationwide - asked for additional info that was beyond the claim. I replied that I had sent relevant info. No response as of this date (5 Nov 2021)

    Thus far unsatisfied with process and response.

    Review Updated: 01/24/2022

    I supplied the required info but claim was not processed.

    Claim is for Covid test.

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    15 out of 15 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    November 5, 2021
    Janet from FL Verified Squaremouth Customer

    I started processing the claim in August before I travelled in September because the initial flights I had paid for from USA to UK were cancelled - so I had to rebook going through different UK airport - Heathrow - so I could not use the train tickets I had purchased from Manchester Airport - where I was originally scheduled to fly into. I was still able to use the insurance because I was able to re-schedule my trip for the same dates - but since I had a cancel for any reason policy - I claimed for the train tickets at $75. I have had a couple of emails saying the claim was in process but no payment yet.

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    15 out of 15 people found this review helpful