Name: Trawick International
Brand: Trawick International
Rating: 4.14 (3191 reviews)

Overall Rating

0.1% (369) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1847
4 stars

602
3 stars

345
2 stars

129
1 star

240

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

263,704

MONTHLY SALES

3219

REVIEWS

3,191

Overall Rating

Customer Reviews for Trawick International

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

3,191 Reviews Since 2012
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Filed claim

Rating 5 out of 5

Policy:
Safe Travels Journey

Review Received:
October 4, 2021

MARY Lynn from WA Verified Squaremouth Customer

We switched date of travel and I emailed Trawick. They responded quickly and changed the dates. Their prices were better (lower) than other companies and I will use them again. Thank you

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2 out of 3 people found this review helpful

Rating 3 out of 5

Policy:
Safe Travels Single Trip

Review Received:
October 4, 2021

Raymond from CO Verified Squaremouth Customer

Couldn't get thru when I called internationally. No 24 hour service. Was on hold for a long time had to hang up

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5 out of 5 people found this review helpful

Rating 3 out of 5

Policy:
Safe Travels Explorer Plus

Review Received:
October 4, 2021

Louis from NC Verified Squaremouth Customer

Process for refund of cancelled cruise was complicated and no agency was of amy help. Will not purchase from you again.

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3 out of 3 people found this review helpful

Rating 1 out of 5

Policy:
Safe Travels First Class

Review Received:
October 3, 2021

Scotty from CA Verified Squaremouth Customer

I filed a claim 6 weeks ago and have yet to hear from them after multiple calls and email inquiries.

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14 out of 14 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
October 3, 2021

KB from FL Verified Squaremouth Customer

Easy to purchase. Better coverage than what the cruise line offered.

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1 out of 1 people found this review helpful

Rating 4 out of 5

Policy:
Safe Travels Voyager

Review Received:
October 1, 2021

GME from IL Verified Squaremouth Customer

I've heard nothing regarding the claim submitted I submitted a month ago. It was for a much lower dollar amount than expected, because the owner of the rental home surprised us and gave us a full refund against policy. We are unable to resolve the airfare, however, and cannot use a credit because my husband is very ill.

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7 out of 10 people found this review helpful

Rating 3 out of 5

Policy:
Safe Travels Explorer

Review Received:
September 29, 2021

Denise from NJ Verified Squaremouth Customer

All required paperwork for claim mailed to Trawick in mid-August. No response to date as of end of Sept.

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8 out of 8 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Explorer

Review Received:
September 28, 2021

Dava Baez from FL Verified Squaremouth Customer

The assistance during our trip was fantastic. However, since arriving home I am not able to reach anyone to file a claim. I have left several messages and also sent am email. No one has contacted me to answer some questions to file a claim. Please help. 9548682233

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4 out of 4 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
September 28, 2021

Nicole from CA Verified Squaremouth Customer

I called yesterday to ask about abilities to file file a claim I was given another number to reach, as the number I had on the documents would not get me through to a person. I then called 2 other provided numbers as well as the one supplied and have still not been able to get ahold of a claim representative. I am hoping to get through to someone today.

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2 out of 2 people found this review helpful

Rating 2 out of 5

Policy:
Safe Travels Voyager

Review Received:
September 28, 2021

Ashleigh from DE Verified Squaremouth Customer

Complete rip off, will never use this company again.

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5 out of 6 people found this review helpful