Berkshire Hathaway Travel Protection
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 600 Reviews Since 2016

  • Rating 2 out of 5
    Policy:
    LuxuryCare
    Review Received:
    February 7, 2022
    Jeff D from WA Verified Squaremouth Customer

    The cruise line canceled due to Covid issues in South Africa. I was out my 600+ dollar mandatory insurance policy, something beyond my control.
    This type of situation was not written into the policy that should have been due to circumstances the insurance company was not very sympathetic and was not willing to reimburse my insurance policy funds.

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    22 out of 24 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    February 6, 2022
    Traveler from FL Verified Squaremouth Customer

    We have had to cancel/delay our trip and they were extrememly helpful and professional in our interactions

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    4 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    February 4, 2022
    Ellen from FL Verified Squaremouth Customer

    Easy to research and purchase. Customer service answered our questions in a timely matter.

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    2 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    February 2, 2022
    Jahzell from CA Verified Squaremouth Customer

    The customer service representative was incredible. She helped me resolve the issue I had of rescheduling due to covid. Very grateful.

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    5 out of 6 people found this review helpful

  • Rating 4 out of 5
    Policy:
    LuxuryCare
    Review Received:
    January 30, 2022
    James from FL Verified Squaremouth Customer

    The policy only covers you for 7 days after the expiration date. If you were seriously ill you could be hospitalized far longer.

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    9 out of 10 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare
    Review Received:
    January 29, 2022
    Gerald from WI Verified Squaremouth Customer

    Was not able to take the trip
    Was not able to get a refund or delay for use in the future

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    13 out of 14 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    January 27, 2022
    Barbara from WA Verified Squaremouth Customer

    Trip was cancelled until next year, same timing. Have already taken out a policy with Berkshire for upcoming trip in 2023

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    1 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    LuxuryCare
    Review Received:
    January 26, 2022
    L from NY Verified Squaremouth Customer

    My trip was cancelled by the event planner a month prior to departure and I received a full refund for the trip.
    However I was not able to get a refund for my trip insurance with Berkshire Hathaway. My friends who purchased policies with other companies were granted full refunds.

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    17 out of 20 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    January 25, 2022
    Jennifer from NY Verified Squaremouth Customer

    I was considering canceling my trip due to covid omicron outbreaks. I was told that we would not have any covered reason for a claim. We decided to go on the trip.

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    5 out of 6 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    January 24, 2022
    Marc from NY Verified Squaremouth Customer

    We had to change our return date in the middle of our trip for a reason that would have only been partially covered, so we do not expect that to be paid. However, it became apparent that there is no mechanism in the policy to allow for travel changes whilst on the trip, even for additional cost. Further, it's virtually impossible to find reasonable coverage for a trip you're already on, so we had to travel for an extra week including a 22hr flight without coverage. This was disappointing.

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    5 out of 5 people found this review helpful