Berkshire Hathaway Travel Protection
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 600 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    April 13, 2023
    Patrick from NY Verified Squaremouth Customer

    Overall the process was easy but the filters did not seem to be as effective as I hoped. Not bad but it took a couple of tries to get exactly what I wanted. The policy comparison feature was very good it actuall showed a couple of details that were not obvious in the policy write-up.

    I was a bit surprised but very happy with Berkshire reaching out with an email several days before the trip to make sure I had the best contact information. I did have one question and called them and it was resolved very nicely by a very pleasant representative.

    We have a cruise next year and I will look at the BH policy for sure.

    Best of all the cruise went perfectly and we needed no claims!

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    8 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 10, 2023
    sam from FL Verified Squaremouth Customer

    great service and affordable.

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    1 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 4, 2023
    Elena Barsky-Zorin from NY Verified Squaremouth Customer

    I can't give rate for something I did not do:
    I had no pre-departure or during the trip experience with BHTP .

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    1 out of 9 people found this review helpful

  • Rating 3 out of 5
    Policy:
    LuxuryCare
    Review Received:
    March 12, 2023
    David from FL Verified Squaremouth Customer

    I had a cruise scheduled to India with Avalon Waterways which they cancelled for "operational reasons." They gave me two other dates which did not work for me, so Avalon Waterways gave me a 100% refund of our cruise price. I had purchased round trip airfare on Qatar Airways for over $11,000. I did this through a third-party called "Business-Class.com." Since our cruise was cancelled, and I didn't need the airfare, I sought a refund for the airfare. I was told it was 100% non-refundable. They would attempt to give me some credits in the future as the cancelled trip dates got closer. I would have to create a new trip in a short time frame out of thin air, and even then pay more than what I already paid. I filed a claim with Berkshire Hathaway with all the proof that my trip was cancelled and my airfare was non-refundable. My claim was rejected because of wording in the insurance contract that there is no coverage if ANY part of a trip is cancelled by a provider.

    By mere virtue of the fact that Avalon Waterways cancelled the cruise portion of my trip, my ENTIRE travel insurance policy was effectively voided. I paid about $2,500 for this travel policy, and it was worthless. I think this is a total ripoff. I understand if I am getting refunded, there is no claim, but I am out over $11,000 because I bought the plane fare on my own. I think travel insurance is a total ripoff, and I will never buy it again. I did schedule another trip on short notice, and still paid thousands more, and did not get the flights I wanted on the days I wanted. I was happy to get something out of it, but the travel industry is just rife with scams and ripoffs, and travel insurance is a big part of it.

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    50 out of 52 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    March 9, 2023
    Jenny from VA Verified Squaremouth Customer

    I have no claim results so I can not yet assess my experience.

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    1 out of 14 people found this review helpful

  • Rating 3 out of 5
    Policy:
    LuxuryCare
    Review Received:
    March 2, 2023
    Scott from FL Verified Squaremouth Customer

    Claim was eventually resolved. Outcome was correct. BH made the process way too cumbersome and drawn out for a very straightforward claim.

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    20 out of 20 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    December 13, 2022
    Kevin from GA Verified Squaremouth Customer

    The best feeling to know you have the BEST coverage for an international trip.

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    1 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    December 2, 2022
    William from FL Verified Squaremouth Customer

    Very reasonable rates for a 69 year old guy. I had to file a claim due to delay of luggage for three days. Called up their 24 hour number and they initiated a claim when I spoke to the claims advisor. Very professional and friendly. I would use them again.

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    18 out of 19 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    November 26, 2022
    Epifanio from NY Verified Squaremouth Customer

    Great handling of claim and time required to complete

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    8 out of 10 people found this review helpful

  • Rating 2 out of 5
    Policy:
    ExactCare
    Review Received:
    November 12, 2022
    Tori from MO Verified Squaremouth Customer

    If. Started mcclain was difficult claim agent was very rude and said we'll review it in 6 to 8 weeks if we even decide to accept your claim we're even Pay anything I got this travel protection for a reason come to find out it was useless

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    21 out of 22 people found this review helpful