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Rating 5 out of 5Policy:
EssentialReview Received:
January 14, 2023bruce from AZ Verified Squaremouth CustomerWas this review helpful to you?It took some time but they got done. They blamed a heavy back log of cases, but were always pleasant and helpful when I called in to check on progress.
10 out of 10 people found this review helpful -
Rating 3 out of 5Policy:
EssentialReview Received:
January 12, 2023Dianne from FL Verified Squaremouth CustomerWas this review helpful to you?Too early to tell but easy to contact while I was abroad
2 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
January 7, 2023Quintella from GA Verified Squaremouth CustomerWas this review helpful to you?This was an easy process.
0 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
December 30, 2022Thomas from AL Verified Squaremouth CustomerWas this review helpful to you?We have submitted all information requested and received an automated email that it was being reviewed. It has been over a week, and we have not heard anything back. Is this common?
2 out of 6 people found this review helpful -
Rating 4 out of 5Policy:
PrimeReview Received:
December 30, 2022Rochelle from CA Verified Squaremouth CustomerWas this review helpful to you?I had to change my trip and working with the customer service agents via mail was good.
2 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
EssentialReview Received:
December 27, 2022Lea from WA Verified Squaremouth CustomerWas this review helpful to you?Haven’t heard back yet from them.
1 out of 6 people found this review helpful -
Rating 1 out of 5Policy:
EssentialReview Received:
December 23, 2022Lauren from MI Verified Squaremouth CustomerDifficult claim process and no information back
Was this review helpful to you?
5 out of 5 people found this review helpful -
Rating 3 out of 5Policy:
Cruise ChoiceReview Received:
December 19, 2022Desmond from CA Verified Squaremouth CustomerWas this review helpful to you?Disappointed with the company. I needed to change the dates of the policy and to them it was a huge deal. Never had this issue with other companies. Eventually they adjusted my dates but it was an unnecessary hassle
3 out of 3 people found this review helpful -
Rating 1 out of 5Policy:
EssentialReview Received:
December 18, 2022Ming from NY Verified Squaremouth CustomerWas this review helpful to you?Well the claim website don't work. Emailed my claim after my trip. Send over requested document a week later. No response from them ever since. It's been 2 months now. If they don't want to pay just say so. 🙄
12 out of 12 people found this review helpful -
Rating 1 out of 5Policy:
PrimeReview Received:
December 13, 2022troubled in Montana from MT Verified Squaremouth CustomerWas this review helpful to you?I called and was supposed to get a claim number to start my claim process. I have yet to hear from you regarding this. I had a trip delay of over 24 hours. I have not heard about the claim yet. So far not very satisfied...
10 out of 10 people found this review helpful
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