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Rating 4 out of 5Policy:
EssentialReview Received:
March 13, 2024Shirley from CT Verified Squaremouth CustomerIt was a bit confusing when the claim company asked me to send them the "claim" I made with the airline carrier. I did not know it was needed. So it took extra steps to contact the airline, get a denial letter and then submit that to the insurance. In the end, a fair price was given for replacement of my luggage.
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2 out of 2 people found this review helpful -
Rating 3 out of 5Policy:
EssentialReview Received:
March 11, 2024Brenda from CA Verified Squaremouth CustomerFiled a claim with Nationwide, answered all questions and submitted documentation, then heard nothing. Not sure if they are reviewing or at what stage my claim in procwss, What is the process?
Review Updated: 05/09/2024
Was accompanying fellow traveller to be her support in running the Tokyo Marathon. She had a knee fracture a week before the trip and could not run the event. After providing medical reports, she submitted her claim to her insurance company. After reviewing her claim and medical records, they reimbursed her the amount of the trip. She authorized me to send her medical records to Nationwide, after their review, they denied my claim. I should have used her insurance company in stead of Nationwide.
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10 out of 11 people found this review helpful -
Rating 4 out of 5Policy:
EssentialReview Received:
March 9, 2024Bich Phuong from CA Verified Squaremouth CustomerWas this review helpful to you?we travel 3 times in 2025. how can we cut back expenses in buying travel insurance?
0 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
March 9, 2024Freda from VA Verified Squaremouth CustomerWas this review helpful to you?I was happy to be assured with insurance as my husband is a quadriplegic and it was good to sleep easy. Thank you so much.
Freda White
0 out of 0 people found this review helpful -
Rating 3 out of 5Policy:
PrimeReview Received:
March 4, 2024Susie from IL Verified Squaremouth CustomerWas this review helpful to you?Too many hoops to jump through. I can’t file a claim for hotel and car costs, because my husband is still sick in Florida. This insurance is not making it easy. I have to wait until I get home. Wouldn’t recommend.
6 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
March 3, 2024Joseph from MA Verified Squaremouth CustomerWas this review helpful to you?We experienced trip delay due to engine problems and medical emergency it extended our trip 24 hours therefore we will be filing for loss of wages for the Monday we were unable to go to work.
0 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
March 2, 2024Robert from NY Verified Squaremouth CustomerWas this review helpful to you?Good so far but have not filled my claim yet
0 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
EssentialReview Received:
February 27, 2024WHAdministrator from CA Verified Squaremouth CustomerWas this review helpful to you?It took a bit long but that was likely as much to do with our airlines slow proviso of paperwork evidence as anything.
I did find the process of communication was. Or great as I had to repeatedly press their 3rd party claim provided cpb travel for updates.
In the end however the claim was approved and paid.
I have already purchased again through SquareMouth.
Wade and Blythe Elliott
4 out of 4 people found this review helpful -
Rating 2 out of 5Policy:
EssentialReview Received:
February 24, 2024Janice from IL Verified Squaremouth CustomerWas this review helpful to you?I called with questions about a claim. I was under a lot of stress due to loss of my brother and travel plans that coincided with wake and funeral. We had valid concerns about travel interruption that ended up costing a lot more out of pocket than we expected. The customer service agent on the phone was not at all understanding or accommodating. We now have to fill out a confusing claim form and provide extensive documentation with little assistance from Nationwide.
7 out of 7 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
February 19, 2024MICHELLE from MN Verified Squaremouth CustomerWas this review helpful to you?I had a question and they answered it right away.
Did not have to use the insurance.
0 out of 3 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information