Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 578 Reviews Since 2018

  • Rating 1 out of 5
    Policy:
    Prime
    Review Received:
    February 24, 2022
    Tressa from OH Verified Squaremouth Customer

    My very first travel insurance. Because the country required it.Problem, Prior to leaving some family adjusted their itinarary so stay longer. It was very difficult to to adjust the time frame of the coverage. They did lose luggage

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    10 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 21, 2022
    Madelyn from MI Verified Squaremouth Customer

    It was so easy and quick to do it online like that. I was in a hurry and put the wrong birth date on there (my mistake) so I called customer service the next day and they were helpful and made the change for me. It was a fast call and no hassle.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 20, 2022
    Kevin from IL Verified Squaremouth Customer

    So far everything has been good. I'm collecting physician documentation that is needed for the claim, so I'll let you know after the claim has been processed on the overall experience.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 16, 2022
    Fernando from FL Verified Squaremouth Customer

    So far all good...

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    February 14, 2022
    Kellye from AR Verified Squaremouth Customer

    I did use the compare button but I still felt like the site was clunky and difficult to discern true differences in policies.

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    February 13, 2022
    Janice from IL Verified Squaremouth Customer

    very confusing hard to add all documents digitally especially if not very familiar with process.

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    2 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    February 9, 2022
    Jacqueline from MA Verified Squaremouth Customer

    I'm having issues with filing a claim the website is having a processing error and I called and emailed asking for claim form which seems like an easy request. Instead of receiving claim form I get contact info and number which I've already contact previously. THis is very frustrated and not great customer support.

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Prime
    Review Received:
    February 2, 2022
    Margaret from MD Verified Squaremouth Customer

    Having the policy allowed a level of protection while traveling during the pandemic. Fortunately, we did not have a need to file a claim.

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    January 31, 2022
    Debra from TX Verified Squaremouth Customer

    I have filed the claim as trip interruption, unable to continue the trip. I have been in contact with Nationwide to inform them that I will be filing the claim; howevr, the claims is done on-line through another source. I submitted the information for a claim, but it wil take 15 days for someone to reach back out to me.

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    14 out of 17 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    January 28, 2022
    Barbara from IN Verified Squaremouth Customer

    Extremely helpful when I wasn't sure at last minute that I was going

    Was this review helpful to you?

    1 out of 3 people found this review helpful

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