Reviews, Sales, and Service Ratings for
Nationwide Mutual Insurance Company

I had to cancel my trip due to upcoming surgery. I filed all the necessary forms and documents. Instructions were clear and concise. No need to call for assistance. My claim was processed within 30 days and I had my refund in hand 35 days after my claim was filed. Now that is customer service. I have an upcoming European trip planned for July, 2019. I have already purchased insurance with Nationwide.

Daniel and I purchased a policy together from Nationwide Mutual Insurance Company, I had an unexpected operation and couldn't go on the trip. The first part of October, 2018 I submitted the required paperwork to the insurance company for a claim and have yet to hear from them, it is now November 13th, 2018.

Thank You,
Sharon Caredio

Everything was a wonderful positive experience. I did contact Nationwide and ask them if they were a new addition to the travel insurance industry since they did not have many sales or reviews. They answered all of my questions and I was very comfortable and happy to use their services. Thankfully, we did not have to file any claims!!!!!!! We will certainly Squaremouth and Nationwide for future trip insurance. Thank you!!

Did not need it, but glad it was there.

First time I have ever had to use trip insurance .. all has gone well .. understand delays .. all is good

no claim no problem

Once the policy was issued I felt that it was a good choice.

After being without my luggage for over 24 hours I called to get some assistance.
I filed a complaint/ claim - case number # 1814685.
I spoke with John who was very pleasant. However, when I called back the end of the next day for an update I learned his only involvement was to call the airport and ask them to call me directly when they learned the whereabouts of my luggage.
We landed Saturday afternoon and on Sunday evening we were told that my luggage had arrived to the hotel. The issue when I called for assistance was that the incorrect luggage was delivered.

Easy, clear, and a good number of choices. Customer service was friendly and helpful before my trip. Will definitely use SquareMouth from now on.