Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 596 Reviews Since 2018

  • Rating 5 out of 5
    Policy:
    Prime
    Review Received:
    November 10, 2018
    Rebecca from OR Verified Squaremouth Customer

    Everything was a wonderful positive experience. I did contact Nationwide and ask them if they were a new addition to the travel insurance industry since they did not have many sales or reviews. They answered all of my questions and I was very comfortable and happy to use their services. Thankfully, we did not have to file any claims!!!!!!! We will certainly Squaremouth and Nationwide for future trip insurance. Thank you!!

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    November 10, 2018
    Alice from AZ Verified Squaremouth Customer

    Did not need it, but glad it was there.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 6, 2018
    sandy from UT Verified Squaremouth Customer

    First time I have ever had to use trip insurance .. all has gone well .. understand delays .. all is good

    Review Updated: 12/06/2018

    everyone i spoke with was more than helpful ... thank you

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    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 4, 2018
    william from CA Verified Squaremouth Customer

    no claim no problem

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    1 out of 1 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    November 2, 2018
    Lesli from CA Verified Squaremouth Customer

    I felt it was an extremely slow process which started in October 2018 - however the insurance company agreed to my claim & I have received my reimbursement check by Co-ordinated Benefit Plans on behalf of Nationwide Mutual.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Prime
    Review Received:
    October 21, 2018
    Cecelia from FL Verified Squaremouth Customer

    Once the policy was issued I felt that it was a good choice.

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    October 15, 2018
    Solon from GA Verified Squaremouth Customer

    After being without my luggage for over 24 hours I called to get some assistance.
    I filed a complaint/ claim - case number # 1814685.
    I spoke with John who was very pleasant. However, when I called back the end of the next day for an update I learned his only involvement was to call the airport and ask them to call me directly when they learned the whereabouts of my luggage.
    We landed Saturday afternoon and on Sunday evening we were told that my luggage had arrived to the hotel. The issue when I called for assistance was that the incorrect luggage was delivered.

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    2 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    October 13, 2018
    Patricia from DC Verified Squaremouth Customer

    Easy, clear, and a good number of choices. Customer service was friendly and helpful before my trip. Will definitely use SquareMouth from now on.

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    October 13, 2018
    Faye from MT Verified Squaremouth Customer

    I requested a claim, was sent the paperwork, completed the paperwork, and have heard nothing from nationwide, yet. I was unable to go on my trip because of injury.

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    23 out of 23 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Essential
    Review Received:
    October 12, 2018
    Judith from AZ Verified Squaremouth Customer

    Insurance company does not cover the extra money I paid to upgrade my air ticket I find that ridiculous. I'm putting in the claim for air for you from Denver to Iceland because my traveling companion became ill and had to be in the emergency room in Denver. She was advised not to travel. But Iceland is not refunding my airfare for some

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    7 out of 7 people found this review helpful

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