Reviews, Sales and Service Ratings for RoamRight

RoamRight Sales & Service Data

Total Sales
17,102
since 2012
Monthly Sales
717
average monthly sales since 2012
Reviews
648
reviews since 2012
Overall Rating
4.5 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.5/5
USA-ASSIST
4.48/5
average on squaremouth 13,685 policies sold - 266 average monthly sales over last 3 months - 15,325 reviews - overall rating 4.47 out of 5

RoamRight Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.5

average on squaremouth 4.47 out of 5

17,102 policies sold
0.3% negative reviews

0.3% (59) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    414
  • 4 star
    142
  • 3 star
    33
  • 2 star
    10
  • 1 star
    14
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Thank heavens did not need to use any of the available assistance the policy provided but felt comfortable if needed they would have taken care of our needs. I say this as their representative I spoke with was professional, experienced and knowledgable. The representative answered all questions I asked and explained all to my satisfaction. I received all written material and cards to take on our cruise. I will hopefully be traveling again and this will be my go to insurance policy!

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Extremely satisfied

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We were unable to make our trip due to a death in our family. Filing the claim was easy and processed far quicker than I thought it would happen. I would use RoamRight again for travel insurance!

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Have not yet received any confirmation that they have received our claim.

    Review Updated 03/01/2015

    The claim was paid fully and fairly.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    You are awesome- great experience- easy to compare pricing and variety. Your customer service is fantastic!

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Good experience. Will use again.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I purchased travel insurance for a medical mission group of 19 traveling to Nicaragua from the US. The experience with SQUAREMOUTH, INC from beginning to end was flawless. The website is user friendly, clear and informative. The company quotes are easy to compare to ensure that I am purchasing the exact coverage required at the very best price. I had to phone customer service as respects one question and they were quick to answer and respond to my inquiry. I was able to provide each traveler with their own medical card which they carried with their passport. It appeared that the cards included all of the necessary information in the event we needed to use the coverage. I will definitely use Squaremouth, Inc. again in the future. Thank you!

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The policy met our needs completely. I would recommend it to other travelers.

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  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Essential
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Great experience, simple to use the web-site, tailored the policy to exactly what we needed!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    RoamRight
    Policy
    Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    The experience was fine with square mouth - the only negative is that none of the insurance providers receive positive feedback when a claim is made. It would be desirable to have access to at least one insurer who had positive claims feedback.

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