Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    May 2, 2018
    Tim from OR Verified Squaremouth Customer

    I gave 5 stars for the nice service in the purchase of insurance. But the real test is if/when a person needed to use it. I/we didn't have to.
    So unable to rate it until one would actually have to put a claim in. Let's say, it's a comfort to have it and not use it. But proof would be after one had to use it.

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    May 1, 2018
    THOMAS from UT Verified Squaremouth Customer

    We appreciated the convenient on-line way to purchase our policy and will consider using RoamRight again when we travel overseas.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    May 1, 2018
    Darryl from MN Verified Squaremouth Customer

    I will be fling flight delay/cancelation and baggage delay. So far the process is a bit complex as I gather the data Roamright requests.
    I am currently waiting for airline verification of baggage delay to complete the fling.

    Darryl Fey

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Preferred
    Review Received:
    April 28, 2018
    Lois from WA Verified Squaremouth Customer

    I requested a cancellation of my insurance due to health problems. I supplied all the information requested, and never received a reply, either yes or no, even though I contacted them by email many times. I finally gave up and considered it a lost cause (and lost money!) and I did not (could not) go on the cruise.

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    5 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 27, 2018
    May from CA Verified Squaremouth Customer

    Easy and effective

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    April 26, 2018
    Charlotte from CO Verified Squaremouth Customer

    Everything went fine! No problems.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 25, 2018
    gary from WA Verified Squaremouth Customer

    The best part pf trip was not needing to make a claim but it is nice to know you have backup in case anthing ever was needed

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 21, 2018
    diane from FL Verified Squaremouth Customer

    Although I have purchased from you a few times I have not had issues that required your attention. How well each policy would work in an emergency is a relative unknown since it is not up to you but rather up to the individual insurance company. In the past I did have an issue of delayed flight, missing luggage etc and the insurance company was not all forthcoming.
    So I would say you present the materials well and have a good staff but who really will stand by my family if there is an urgent need?

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    April 20, 2018
    Debora from FL Verified Squaremouth Customer

    The rep that I spoke with on the phone was very helpful.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 20, 2018
    Charles from WI Verified Squaremouth Customer

    Many thanks for your patience. I am now back at home following the fracture and dislocation of my right arm. The splint/sling have been removed and I've been seeing the local orthopedic surgeon and physical therapist for follow-up treatment.

    Now having full use of my right hand for typing, I intend to file the paperwork for the claim next week.

    With many thanks,

    Charles

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    0 out of 1 people found this review helpful

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